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Moving Beyond Email – The Era of SMB Online Collaboration Suites
SMB Group Inc, Sep 2010, Pages: 65
Moving Beyond Email – The Era of SMB Online Collaboration Suites [SMB Readiness Grid: Online Collaboration Suites]
This study examine the online collaboration suite landscape. The analysis is based on in-depth interviews with online collaboration suite vendors, several SMB customers that use and/or have tried their solutions, data from the recently completed SMB Routes to Market Study, and secondary research. It starts by discussing the collaboration challenges that SMBs face and examine how online collaboration suites can help them address them. The report then compares the SMB market readiness of eight online collaboration suite vendors, evaluating their marketing strategies, solution capabilities, service offerings, and differentiation.
The report features the SMB Readiness Grid and detailed comparison reports designed to help SMBs evaluate solutions based on several criteria, including: company strengths, solution capabilities, and marketing strategies relevant to the SMB market. Detailed vendor profiles are also included in the study.
Vendors covered: Google Apps for Business, HyperOffice, IBM LotusLive, Microsoft BPOS, OnePlace, Salesforce Chatter, VMware Zimbra, and Zoho Business.
Appendix: In-depth vendor profiles, 28 pages
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