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Business Trends: Global Insurance Technology Investment Strategies (Customer Focus)
Ovum, Sep 2010, Pages: 6
Introduction
This study examines top business challenges, IT budget outlook, and spending priorities among insurance companies in North America, EMEA, and Asia-Pacific. It is based on the results of Ovum's Business Trends primary research survey, conducted between April and June 2010.
Features and benefits
- Comprehensive understanding of business trends and technology investment strategies within the global insurance sector.
- Gain insight into the IT investment priorities in the global insurance industry for 2010.
Highlights
Life and non-life insurers have shaped their total 2010 IT budgets to focus on growth, while multi-line insurers are focusing their total 2010 IT budgets more on efficiency. More than half of the insurers have two or more distinct systems for each of five operational functions. Few insurers intend to reduce the number of operational systems.
Your key questions answered
- How has the global financial crisis impacted the insurance industry's total 2010 IT budget?
- How comfortable are insurers about using outsourcing, whether information technology or business process outsourcing?
- How satisfied are insurers with the current set of technology vendors they use?
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