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Business Trends: North American Insurance Technology Investment Strategies (Customer Focus)
Ovum, Sep 2010, Pages: 5
Introduction
This study examines top business challenges, IT budget outlook, and spending priorities among North American insurance companies. It is based on the results of Ovum's Business Trends primary research survey, conducted between April and June 2010.
Features and benefits
- Comprehensive understanding of business trends and technology investment strategies within the North American insurance sector.
- Gain insight into the IT investment priorities in the North American insurance industry for 2010.
Highlights
The financial crisis continues to reverberate throughout the North American insurance industry. IT executives are choosing efficiency or cost control over growth. Business process outsourcing (BPO) and information technology (ITO) outsourcing continue to generate polar-opposite results. Insurers remain consistently uncomfortable about BPO.
Your key questions answered
- How has the global financial crisis impacted the North American insurance industry's total 2010 IT budget?
- How comfortable are North American insurers about using outsourcing, whether information technology or business process outsourcing?
- How satisfied are North American insurers with the current set of technology vendors they use?
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