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My School, My Tools: The impact of consumer technology on higher education
Ovum, Nov 2010, Pages: 50
Introduction
The proliferation of devices, online services, and applications gives consumers more access and options than ever before. Ovum believes that institutions must be vigilant about keeping up with consumer technology trends in order to meet student and staff requirements. In the long run, these trends should not lead to, rather than ignite, greater innovation in higher education.
Features and benefits
- Offers insight into consumer behaviors and how these are driving the adoption and use of emerging technology.- Explains the implications of consumer technology trends on the higher education IT infrastructure.- Raises issues institutions should be aware of as technology blurs the lines between personal and academic life.- Highlights tools popular among consumers and how they can be integrated into the learning environment.
Highlights
Consumers are accessing maps on their phones, conducting comparison shopping, and reading books and magazines all on a handheld device that can connect to the internet virtually anywhere. Institutions must now consider the use of emerging technologies are likely to impact their own IT infrastructure.Given the rise of older, non-traditional students entering higher education, institutions will be doing themselves a disservice by neglecting the technology needs of this user base. Institutions must evaluate how and what students are using in order to provide the necessary IT support.In an effort to create a cost-effective and flexible IT infrastructure, and motivated in part by the increase in consumer preferences for online services, institutions are turning to SaaS solutions. Therefore, vendor role gains increased importance as institutions look to provide a well-integrated, secure environment.
Your key questions answered
- Gain insight into the important consumer-centric trends impacting higher education's technology ecosystem.- Understand what factors influence consumer propensity to adopt technology and in turn, how institutions should provide tools and services.- Determine what devices, applications, and services will gain traction in the higher education market.
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