Telepresence Market Shares, Strategies, Forecast, Worldwide 2010-2016
Wintergreen Research, Inc, December 2010, Pages: 307
This new study on: Telepresence Market Shares and Forecasts, Worldwide, 2010-2016. Telepresence is useful as a system to support unified communications systems. Telepresence is used to create collaboration a cross geographical boundaries. The study has 602 pages and 182 tables and figures. Telepresence is considered to be any video communication system that leverages HD, high definition.
Virtually every video collaboration system does leverage HD these days. Telepresence supports consistent contact with a group f distributors or customers. Telepresence provides a way to keep in touch with clients and the line of business. It is HD TV that provides the essence of telepresence. Broadcast quality images are available from a lot of different technologies. It is the life size screen that is so compelling.
Telepresence provides a consistency in the remote relationships. Significant sales calls need to be done face to face. Telepresence provides a way to supplement the face to face calls, to provide a continuity to marketing and management efforts that is not replicable in any other way. Telepresence is like a drum beat, it is regular. Major drivers include increased productivity as well as cost savings. Video conferencing market drivers are indicative of significant, changing ways of implementing presence communications capability. Technology has improved working relationships, it reduces costs of doing business, and it improves responsiveness.
Telepresence is next generation high definition TV videoconferencing. Telepresence leverages high definition video and high definition audio to support collaboration across distance. People located remotely can communicate effectively because of the compelling experience provided by HD TV.
According to the author of the study, “The bigger screens, the audio clarity, the visual clarity of telepresence are compelling. The technology components are positioned to work together to provide a more lifelike communication experience. Collaboration is facilitated by enabling sharing of documents and power point presentations as if people were in the same room.” Telepresence is an emerging market segment driven by the need for geographically dispersed groups to communicate as if they are all in the same room. The telepresence solutions provide an immersive collaboration experience where remote participants are lifelike in size and voice and visual clarity. Telepresence solutions are standards-based and are available in a wide array of configurations that include full eight or 16-foot high definition cinematic views, high definition sound, and eye connect technology that places the camera at eye level for more natural face-to-face interaction.
The telepresence solutions are available in multiple configurations accommodating from four to 28 people. Complete telepresence solutions have list prices ranging from US$199,999 to US$695,000. Systems are available for as low as $100. HD is what defines telepresence. TelePresence digital communications creates life size representations of people and documents located remotely in a conference room.
Robots are being used as security systems that create remote communication experiences. TelePresence systems are enabling a network to change the way people live, work, learn and play. Telepresence brings virtual meetings to a sense of the participants being in the same room. HD TV is the technical breakthrough that makes this happens. Three HD TV screens in a conference room bring a sense of realism that is similar to being there. The reason most people travel for business is to enable ad hoc decision making. Telepresence carries that type of ad hoc decision making forward into the world of virtual meetings.
High quality images and sound, simplicity and tightly integrated service elements enable high quality ad hoc decision making. These features enable users to work productively without experiencing communication fatigue. They can work for longer hours due to the natural feel of the solution. As a result, a large number of existing trials have turned into production environments for telepresence. Users have increased the deployment of telepresence solution across their departmental regions, providing a global reach in many cases.
Polycom has an open collaboration network strategy. This provides an open and interoperable collaboration solution that gives customers greater flexibility and investment protection for their UC environment. The worldwide revenue opportunity for telepresence and related services is anticipated to reach US $ 6.7 billion by 2016. Markets are anticipated to grow in response to an increase in the availability of broadband communications, the inherent value of video in supporting collaboration among people located remotely from each other, and the inherent value of sustained, frequent communication when people are located remotely from each other.
Market growth is a result of demand for communication that benefits from controlling connectivity in a manner that will scale and is feasible for use by business units and partners. Systems are useful for implementing the supply chain economics that make the enterprise competitive . New properties of systems are evolving rapidly.
Keywords: Collaboration, TelePresence, Video, Interoperability, LifeSize, MCU, Polycom, Cisco, Hewlett Packard, HP, Radvision, Tandberg, Telepresence, Video Conferencing, Transmit High Quality Video Over The Internet, Application Able Leverage The Broadband Internet Network, HD Technology, High Definition Communication, High Definition TV Technology, Broadband Communications, Next Generation Video Conferencing, Image Presentation, Low k Dielectric Films, Lithography-Enabling Solutions, Gap Fill Films, Deposition of Silicon Oxides, Nano-manufacturing Technolog
TELEPRESENCE EXECUTIVE SUMMARY ES-1
TelePresence Market Driving Forces ES-1
Telepresence Market Shares ES-4
Enterprise Telepresence Market Shares ES-6
Polycom 7
Cisco / Tandberg ES-8
Hewlett-Packard Halo Collaboration Studio ES-9
Enterprise Telepresence Market Forecasts ES-9
Telepresence Market Description And Market Dynamics
1. TELEPRESENCE MARKET DESCRIPTION AND MARKET DYNAMICS 1-1
1.1 Globalization Of The Enterprise 1-1
1.1.1 Globalization Supported By Ubiquitous Communications Networks 1-4
1.1.2 Growing Need For Collaboration Across Distance And Time 1-6
1.1.3 Elements of a Complete Communications and Collaboration Solution 1-7
1.1.4 US Federal Information Processing Standards 1-10
1.2 Flexibility Of Video Delivery 1-11
1.3 Telepresence Leverages Value of Video Solutions 1-11
1.3.1 TelePresence Digital Communications Based On HD TV 1-16
1.3.2 TelePresence Next-Generation Technology 1-17
1.3.3 Enterprise Video Solutions 1-18
1.3.4 Consumer Video Applications 1-20
1.4 Telepresence Scalability 1-21
1.4.1 Telepresence Ease of Use 1-22
1.4.2 Telepresence Cost 1-22
1.4.3 TelePresence Solutions Address Business Continuity Issues 1-23
1.5 Telepresence Matures as Industry Segment 1-27
1.5.1 Business Value From Telepresence Systems 1-27
1.5.2 TelePresence Supports Body Language As Business Language 1-28
1.5.3 Software Vendors Embed Voice And Video Communications Into Next Generation Workflow 1-30
1.5.4 Green Impact Of Telepresence 1-31
1.6 TelePresence System Table Top Content Sharing 1-31
1.6.1 3G Wireless Video 1-35
Telepresence Market Shares And Market Forecasts
2. TELEPRESENCE MARKET SHARES AND MARKET FORECASTS 2-1
2.1 TelePresence Market Driving Forces 2-1
2.1.1 People Travel For Business To Enable Ad Hoc Decision Making 2-5
2.1.2 How To Use IT To Improve Productivity And Realize Cost Savings 2-5
2.1.3 Telepresence Market Benefits 2-12
2.1.4 Reduction Of Greenhouse Gas Emissions 2-13
2.2 Telepresence Market Shares 2-14
2.2.1 Enterprise Telepresence Market Shares 2-16
2.2.2 Polycom 2-21
2.2.3 Cisco / Tandberg 2-22
2.2.4 Cisco Systems 2-23
2.2.5 Cisco Immersive Telepresence 2-23
2.2.6 Cisco Umi Small and Mid Size Business and Home Telepresence 2-24
2.2.7 Hewlett-Packard Halo Collaboration Studio 2-24
2.2.8 HP Avistar C3 Call Control™ 2-25
2.2.9 Hewlett-Packard Partnership With Vidyo 2-26
2.2.10 LifeSize / Logitech 2-26
2.2.11 Logitech / Lifesize 2-27
2.2.12 Logitech LifeSize Sharing 2-29
2.2.13 Avistar 2-30
2.2.14 BrightCom 2-32
2.2.15 Skype 2-33
2.2.16 Google / You Tube 2-33
2.2.17 Vidyo 2-33
2.2.18 Radvision 2-34
2.2.19 Aethra 2-35
2.2.20 HaiVision Systems 2-35
2.2.21 DVE Broad Product Portfolio 2-36
2.3 Enterprise Telepresence Market Forecasts 2-36
2.4 Immersive Telepresence Equipment Market Forecasts 2-41
2.4.1 Room Size Immersive Telepresence Markets 2-41
2.4.2 Immersive High End Telepresence Market Shares 2-42
2.4.3 Cisco TelePresence Ecosystem 2-43
2.4.4 Cisco Customer Adoption 2-44
2.4.5 Cisco TelePresence Solution 2-45
2.4.6 Teliris 2-48
2.4.7 Teliris Realistically Replicating The Human Dynamics Of A Live Meeting 2-49
2.4.8 Hewlett-Packard Halo Telepresence 2-52
2.4.9 High End, Immersive Telepresence Market 2-57
2.5 Conference Room Single-Screen Telepresence 2-58
2.6 Desktop Telepresence Equipment Market Forecasts 2-59
2.7 Telepresence Equipment Market Forecasts by Industry 2-63
2.8 Telepresence Market Segments 2-68
2.8.1 Corporate Sector Remains the Dominant TelePresence Vertical Market 2-68
2.8.2 Telepresence Vertical Market Segments 2-70
2.8.3 Enterprise Executive Telepresence Segments 2-70
2.8.4 Telepresence Educational Institutions 2-70
2.8.5 Government Telepresence 2-70
2.8.6 Telepresence Government Agencies 2-71
2.8.7 Telepresence Supports Teams Working Remotely 2-71
2.8.8 Telepresence Supports IP TV 2-71
2.8.9 Telepresence Healthcare Sector Applications 2-72
2.8.10 Telepresence Healthcare Providers 2-72
2.8.11 Telepresence Telemedicine Solutions 2-73
2.8.12 Telepresence Banking Applications 2-73
2.8.13 AT&T Telepresence Solution for the Manufacturing Market 2-74
2.8.14 Telepresence Room Rental Business 2-74
2.8.15 Worldwide Personal Executive Telepresence 2-75
2.8.16 Telepresence Is Next Generation Video Conferencing 2-76
2.8.17 Early Adopter Phase -- Telepresence Systems for Executives 2-76
2.9 Call Connections Market Forecasts 2-78
2.9.1 Tata Communications Ltd. and British Telecommunications plc (BT) 2-79
2.9.2 Cisco Verizon 2-80
2.9.3 AT&T Telepresence SolutionSM 2-80
2.10 Telepresence Managed Services 2-84
2.10.1 TelePresence Enabled Services Market Size 2-85
2.10.2 AT&T Services 2-87
2.10.3 Hewlett-Packard (HP) Halo services 2-87
2.10.4 Cisco and Tata Communications Network Of Public TelePresence Meeting Centers 2-88
2.10.5 eBay Skype 2-88
2.11 Telepresence Systems Costs 2-89
2.11.1 Conference Room and PC Based Telepresence Market Penetration Forecasts 2-90
2.11.2 Telepresence System Capabilities 2-91
2.11.3 Telepresence System and Equipment Prices 2-92
2.11.4 Teliris Custom Telepresence 2-93
2.11.5 Cisco 2-94
2.11.6 Polycom 2-95
2.11.7 Tandberg 2-95
2.11.8 Tata Communications 2-96
2.11.9 Vidyo 2-97
2.11.10 Sony 2-97
2.11.11 LifeSize 2-97
2.12 Robotics Manufacturers WowWee and iRobot 2-98
2.12.1 Consumer Robot Telepresence Markets 2-98
2.12.2 Leading Consumer Robot Telepresence Market Participants 2-99
2.12.3 WowWee Security Telepresence Robot 2-99
2.12.4 iRobot ConnectR 2-100
2.12.5 Anybots QA 2-100
2.12.6 Roboware 2-101
2.12.7 Roboware Robot E3 2-101
2.12.8 Worldwide Telepresence Robot Market Forecasts 2-102
2.12.9 Web Cam Security Markets 2-104
2.12.10 WebCam Security Market Shares 2-106
2.12.11 D-Link 2-107
2.12.12 Robot Telepresence Law Enforcement and Commercial Security Markets 2-109
2.12.13 Robot Telepresence Home Remote Family and Friends Markets 2-111
2.13 Room-Based Video Telepresence 2-112
2.14 Telepresence ROI 2-113
2.14.1 Direct Cost ROI Analysis 2-115
2.14.2 ROI Looks At Utilization Rate Impact 2-116
2.15 TelePresence Regional Analysis 2-118
2.15.1 Tandberg in Europe 2-120
2.15.2 HP Halo Positioning in Asia Pacific 2-121
2.15.3 Cisco Telepresence in India 2-121
2.15.4 Lifesize Telepresence Communications in India 2-122
2.15.5 Asia Pacific 2-123
2.15.6 France 2-125
2.15.7 Tandberg Revenue Mix by Region 2-125
2.15.8 Polycom International Revenues 2010 2-126
Telepresence Application Middleware Product Description
3. TELEPRESENCE PRODUCT DESCRIPTION 3-1
3.1 Room Telepresence Systems 3-1
3.2 Polycom RealPresence Telepresence 3-3
3.2.1 Polycom High Definition Telepresence 3-4
3.2.2 Polycom Telepresence Employee Training 3-7
3.2.3 Polycom Telepresence Client Engagements 3-7
3.2.4 Polycom Telepresence Partner Collaboration 3-7
3.2.5 Polycom Telepresence Uniquely Designed for Natural, Effective Collaboration 3-8
3.2.6 Polycom Improved Team Communications and Collaboration 3-9
3.2.7 Polycom RPX HD Solutions Based Open Standards 3-10
3.2.8 Polycom Telepresence Multipurpose Solutions 3-10
3.2.9 Polycom Telepresence Solutions 3-13
3.2.10 Polycom Immersive Telepresence 3-13
3.2.11 Polycom Room Telepresence 3-13
3.2.12 Polycom Personal Telepresence 3-14
3.2.13 Polycom Partnering 3-14
- Education 3-15
- Government 3-16
3.3 Cisco / Tandberg 3-17
3.3.1 Cisco TelePresence Endpoints, Infrastructure and Cisco TelePresence Cloud Services 3-18
3.3.2 Web Conferencing with Cisco WebEx Solutions 3-20
3.3.3 Cisco TelePresence System 1300 Series 3-21
3.3.4 Cisco TelePresence Multipoint Switch 3-22
3.3.5 Cisco / Tandberg Telepresence Server 3-24
3.3.6 Cisco TelePresence 3-30
3.3.7 Cisco TelePresence Collaborating Globally While Operating Locally 3-33
3.3.8 Tandberg Total Telepresence 3-37
3.3.9 Tandberg Telepresence T1 3-39
3.3.10 Tandberg’s Total Telepresence 3-39
3.4 Hewlett-Packard Halo Collaboration Studio 3-43
3.4.1 HP Halo Telepresence 3-43
3.4.2 Hewlett Packard Proprietary Halo Video Exchange Network (HVEN) 3-45
3.4.3 HP and Vidyo® 3-49
3.4.4 Hewlett Packard Halo Security 3-50
3.5 Logitech / LifeSize Telepresence 3-53
3.5.1 LifeSize Bridge 3-54
3.5.2 LifeSize Bringing Business to the Future in HD 3-54
3.5.3 LifeSize Sharing 3-55
3.6 Teliris Telepresence Availability, Reliability, And Security 3-57
3.7 Sony TelePresence 3-59
3.7.1 Sony Immersive Experience 3-62
3.7.2 Sony Eye Contact 3-63
3.7.3 Sony Multi-Site Collaboration Suite 3-63
3.7.4 Sony Safety Glass 3-63
3.7.5 Sony Elegant Design 3-63
3.7.6 Sony Wide Viewing Angle 3-64
3.8 Avistar C3™ Desktop Video Solutions 3-64
3.8.1 Avistar Telepresence Solution 3-64
3.8.2 Avistar C3 Interactive Video Calling 3-66
3.8.3 Avistar C3 Interactive Broadcasts And Presentations 3-67
3.8.4 Avistar C3 Video-On-Demand. 3-67
3.8.5 Avistar C3 Integrated Collaboration & Data Sharing 3-68
3.8.6 Avistar C3 System Architecture and Technology 3-73
3.8.7 Avistar C3™ Platform 3-73
3.9 BrightCom 3-75
3.9.1 BrightCom Lumina Telepresence 3-76
3.9.2 BrightCom Roomvideo Conference 3-76
3.9.3 Brightcom Telepresence And Video Conferencing Infrastructure 3-78
3.9.4 Brightcom Mobile Cartvideo Conference Series 3-79
3.10 Personal PC Telepresence Systems 3-79
3.11 Brightcom Desktop Video Conferencing 3-80
3.12 Cisco / Tandberg PC or Mac and a Web Camera, Connect Thousands Of Users In A Video-Enabled Enterprise 3-82
3.12.1 Cisco / Tandberg EX90 Desktop Telepresence Performance 3-83
3.12.2 Cisco / Tandberg Personal Telepresence 3-86
3.12.3 Tandberg Movi 3-87
3.12.4 Cisco Umi 3-88
3.12.5 Cisco Personal PC Desktop Telepresence 3-90
3.12.6 Cisco TelePresence: Collaboration Using Flexible Personal Systems 3-90
3.13 Vidyo 3-93
3.13.1 VidyoGateway Server 3-94
3.13.2 VidyoRouter™ - Smart Router for Video Conferencing 3-95
3.13.3 VidyoCast™ Suite Of Broadcast Products 3-96
3.13.4 VidyoCast 3-96
3.14 Adobe Connect 3-99
3.14.1 Adobe Connect 3-100
3.14.2 Avistar C3 Desktop 3-100
3.15 HP Avistar C3 Integrator™ 3-102
3.15.1 Avistar C3 Desktop 3-108
3.16 Sony Personal Communication 3-109
3.17 BrightCom’s ClearView Telepresence System 3-109
3.18 NEC 3-110
3.18.1 NEC / SoftFoundry 3-115
3.19 Skype 3-115
3.20 Logitech TV Set Top Box 3-117
3.21 Teliris Home Telepresence Solution 3-117
3.21.1 Teliris Home Solution for the Enterprise 3-118
3.22 Microsoft Kinect x-Box 3-119
3.23 Telepresence Interoperability Systems 3-119
3.24 Coroware 3-119
3.25 Radvision: Interoperability, Telepresence, Video Conferencing 3-120
3.25.1 Radvision Telepresence Interoperability Seamless, Unified Communications 3-121
Telepresence Technology
4. TELEPRESENCE TECHNOLOGY 4-1
4.1 Technologies Supporting Telepresence 4-1
4.1.1 Multi-Codec Telepresence Solutions 4-2
4.2 Benefits of a Telepresence Platform 4-4
4.2.1 Telepresence Turnkey Solution 4-5
4.3 Telepresence Customized Solutions 4-8
4.4 Standards: Industry And Widely Accepted Proprietary 4-10
4.4.1 Extended Industry Interoperability and Standards Development 4-13
4.4.2 Industry Standards 4-14
4.4.3 “Zero Latency” High Definition H.264 Video 4-15
4.4.4 HaiVision MAKO-HD Low-Latency Encoding Technology 4-16
4.4.5 HaiVision MAKO-HD Low-Latency Encoding Technology 4-17
4.5 Video Network Quality Challenge 4-21
4.6 Challenges Facing Visual Communications 4-21
4.6.1 Need For Video Coding Scheme That Is Resilient 4-22
4.7 Scalable Video Coding (SVC) 4-23
4.7.1 H.264 – Scalable Video Coding SVC 4-23
4.7.2 SVC Scalability 4-24
4.7.3 SVC Cost Challenge 4-24
4.7.4 Communications Quality 4-25
4.7.5 Tandberg Codec C60 4-28
4.8 Mako Robotic Surgical System TelePresence 4-32
4.8.1 PIranha Designed Around HaiVision MPEG-4 4-35
4.9 Industry Sectors 4-38
4.9.1 Tandberg Healthcare Clients 4-38
4.9.2 Tandberg Specialists On Call 4-38
4.9.3 Tandberg Scottish Centre for Telehealth 4-38
4.9.4 Tandberg State of Arkansas - Angels Program 4-38
4.9.5 Tandberg Capital Health 4-39
4.9.6 Tandberg University of Arizona Health Sciences Center 4-39
4.9.7 Tandberg UC Davis Children's Hospital 4-39
4.9.8 Tandberg Upstate Medical University 4-39
4.9.9 Tandberg Western Oklahoma State College 4-40
4.9.10 Tandberg Karolinska University Hospital 4-40
4.9.11 Tandberg Clinical Communications 4-40
4.9.12 Tandberg Deaf Link, Inc. 4-41
4.9.13 Tandberg PDS 4-41
4.9.14 Tandberg Holy Name Hospital 4-41
4.9.15 Tandberg New York University (NYU) 4-42
4.9.16 Tandberg Rikshospitalet University Hospital Norway 4-42
4.9.17 Tandberg Sandefjord, Norway Elderly Care 4-42
4.9.18 Tandberg Health Care Interpreter Network (HCIN) 4-43
4.9.19 Tandberg Health-e-Station 4-43
4.9.20 Tandberg Sunnaas Hospital TRS Resource Center 4-43
4.9.21 Tandberg Aleris Hospital, Oslo 4-44
4.9.22 Tandberg University Hospital of Umeå, Sweden 4-44
4.9.23 Tandberg & Cisco Systems - In a Joint Project with the UK's Nationa4-l Health Service 4-44
4.9.24 Tandberg Grampians Rural Health Alliance Network (GRHANet) 4-44
4.9.25 Tandberg Russian Telemedicine Association 4-45
4.9.26 Tandberg Norwegian Hospital: Hallingdal Sjukestugu 4-45
4.9.27 Tandberg Alameda County Medical Center 4-45
4.9.28 Tandberg Bichat Stroke Center | Bichat Hospital 4-45
4.9.29 Tandberg AstraZeneca 4-46
4.9.30 Tandberg Emirates Hospital, United Arab Emirates 4-46
4.9.31 Tandberg Catharina Hospital 4-47
4.9.32 Tandberg Kapi'olani Medical Center 4-47
4.9.33 Cisco Systems Video Technology 4-47
4.9.34 BT To Offer Inter-Company TelePresence 4-48
Telepresence Company Profiles
5. TELEPRESENCE COMPANY PROFILES 5-1
5.1 Aethra 5-1
5.2 Avistar 5-2
5.2.1 Avistar Licenses Patents to Skype 5-6
5.2.2 Avistar / Sony 5-8
5.2.3 Avistar / IBM 5-9
5.3 BrightCom 5-10
5.4 Cisco 5-11
5.4.1 Cisco Managed and Hosted Telepresence Service 5-13
5.4.2 Cisco / Tandberg Total Service 5-14
5.4.3 Cisco / Tandberg 5-14
5.4.4 Cisco Network 5-15
5.4.5 Cisco On Demand Services 5-15
5.4.6 Cisco Revenue 5-16
5.5 Coroware 5-17
5.6 D-Link 5-18
5.6.1 D-Link Global Presence 5-19
5.6.2 D-Link Innovation Leader 5-20
5.6.3 D-Link Revenue 5-20
5.6.4 D-Link Regional Sales 5-21
5.6.5 D-Link Product Category Sales 5-21
5.7 Dimdim 5-22
5.8 Digital Video Enterprises (DVE) 5-22
5.9 Emblaze-VCON 5-24
5.10 Forterra 5-25
5.11 Fujitsu 5-26
5.11.1 Fujitsu OSS/NOS 5-27
5.11.2 Fujitsu SOA 5-27
5.11.3 Fujitsu CentraSite SOA Governance 5-28
5.12 Google 5-29
5.12.1 Switch to Google Apps 5-30
5.12.2 Google Apps for Messaging 5-31
5.12.3 Google / YouTube 5-31
5.12.4 Google Acquired ON2 5-32
5.12.5 Google Chat Installer Uses Vidyo 5-32
5.12.6 Google Apps Target Market 5-32
5.12.7 Google Organizes The World's Information 5-33
5.12.8 Google Ads 5-33
5.12.9 Google Apps 5-34
5.12.10 Google Mobile 5-35
5.12.11 Google Strategy 5-36
5.12.12 Google Technology 5-36
5.12.13 Life of a Google Query 5-38
5.12.14 Google Business Overview 5-40
5.12.15 Google Grows 5-41
5.12.16 Google AdWords for Advertisers 5-42
5.12.17 Google AdSense and Web Site Services 5-42
5.12.18 Google Documents Editor 5-43
5.12.19 Gmail Contextual Gadgets Launched In The Google Apps Marketplace 5-44
5.12.20 Google Revenue 2010 5-45
5.13 Ex’ovision 5-45
5.13.1 Exovision / Qconferencing 5-46
5.14 HaiVision Network Video 5-46
5.15 Hewlett Packard (HP) 5-47
5.15.1 HP Expanded Readiness Assessment Services 5-49
5.15.2 HP Unified Communications Partners 5-51
5.15.3 HP ProCurve ONE Ecosystem: 5-51
5.15.4 HP Halo Managed Services 5-52
5.15.5 HP Halo Video Exchange Network 5-52
5.15.6 DreamWorks Animation Collaborates on Films Using HP Halo Telepresence Solutions 5-53
5.15.7 HP Halo Supports Global Collaboration In Creation Of TV Programming 5-54
5.15.8 HP Cloud Assure Services 5-55
5.15.9 HP Cloud Assure Types Of Cloud Service Environments Supported 5-57
5.15.10 Hewlett-Packard Revenue 5-59
5.15.11 HP Enterprise Storage and Servers Revenue 5-60
5.15.12 HP Software Revenue 5-60
5.15.13 Hewlett Packard (HP) Focuses On Simplifying Technology 5-60
5.15.14 Hewlett Packard (HP) SOA 5-62
5.15.15 Hewlett Packard (HP) SOA Solutions 5-62
5.15.16 Hewlett Packard (HP) SOA Systinet Governance 5-62
5.15.17 HP Products and Services Segments 5-64
5.15.18 Hewlett-Packard Technology Solutions Group 5-64
5.15.19 Hewlett-Packard Enterprise Storage and Servers 5-65
5.15.20 Hewlett-Packard Industry Standard Servers 5-65
5.15.21 Hewlett-Packard Business Critical Systems 5-66
5.15.22 Hewlett Packard Halo Telepresence Customers 5-66
5.15.23 HP and Marriott 5-67
5.15.24 HP and Tandberg 5-69
5.15.25 Hewlett Packard Computer Industry Market Participant 5-69
5.15.26 Hewlett Packard Global Provider Of Products 5-70
5.15.27 HP Products and Services: Segment Information 5-71
5.15.28 Hewlett Packard Technology Solutions Group 5-71
5.15.29 Hewlett Packard Enterprise Storage and Servers 5-72
5.15.30 HP and Tower Software 5-73
5.15.31 Hewlett Packard Tower Software TRIM Context 5-76
5.16 Huawei 5-81
5.16.1 Huawei Launches World' s First End-to-End 100G Solutions 5-83
5.16.2 Huawei Customers 5-86
5.16.3 Huawei WDM and Routers 5-86
5.17 IBM 5-87
5.17.1 IBM Manages Data-Intensive Services 5-89
5.17.2 IBM Lotus Domino Platform to Run Web Site 5-91
5.17.3 IBM WebSphere 5-92
5.17.4 IBM Business Partnering Strategy 5-94
5.17.5 IBM Strategic Priorities 5-95
5.17.6 IBM BPM Powered By Smart SOA 5-96
5.17.7 IBM Delivers Integration and Innovation to Clients 5-96
5.17.8 IBM Business Model 5-98
5.17.9 IBM Unified Communications In The Cloud Architecture 5-99
5.17.10 IBM LotusLive Cloud-Based Portfolio Of Social Networking And Collaboration Services 5-100
5.17.11 IBM 2010 First-Quarter Revenue 5-101
5.17.12 IBM Q2 2009 Revenue 5-105
5.17.13 IBM Software Capabilities 5-106
5.17.14 IBM Systems and Technology Capabilities 5-108
5.17.15 IBM Worldwide Organizations 5-109
5.17.16 IBM Integrated Supply Chain 5-109
5.17.17 IBM Security 5-110
5.18 Kedacom Technologies 5-113
5.19 LG-Ericsson 5-114
5.19.1 LG Nortel 5-118
5.20 Logitech 5-118
5.20.1 Logitech / LifeSize 5-119
5.20.2 Logitech Sales and Distribution 5-120
5.20.3 Logitech Second Quarter Revenue for FY 2011 5-121
5.21 Microsoft Operating Segments 5-129
5.21.1 Microsoft Client Businesses 5-129
5.21.2 Office 2010 and SharePoint 2010 Launching in Q4 5-131
5.21.3 Microsoft Office Web Apps Planner Brings Documents to the Cloud 5-131
5.21.4 Microsoft Windows Platform Devices 5-132
5.21.5 Microsoft Windows Embedded Compact 7 5-132
5.21.6 Microsoft Office Applications 5-134
5.21.7 Microsoft Dynamics GP 5-134
5.21.8 Microsoft Dynamics GP 5-135
5.21.9 Microsoft Dynamics GP Financial Accounting And Business Management Solution 5-138
5.21.10 Microsoft Corporation 5-140
5.21.11 Microsoft Azure Services Platform 5-141
5.21.12 Microsoft Windows Azure 5-142
5.21.13 Microsoft Live Services 5-143
5.21.14 Microsoft SQL Services 5-143
5.21.15 Microsoft .NET Services 5-143
5.21.16 Microsoft® SharePoint® Services & Dynamics® CRM Services 5-144
5.21.17 Microsoft Revenue Nine Months 2009 5-144
5.21.18 Microsoft Revenue 5-145
5.21.19 Microsoft Segment Revenue 5-146
5.21.20 Microsoft Segment Revenue2008 5-147
5.21.21 Microsoft Client Revenue 5-152
5.21.22 Microsoft Server and Tools Revenue 5-154
5.21.23 Microsoft Online Services Business Revenue 5-157
5.21.24 Microsoft Business Division Revenue 5-160
5.21.25 Microsoft Entertainment and Devices Division 5-162
5.21.26 Microsoft Competition 5-163
5.21.27 Microsoft Security Vulnerabilities 5-164
5.21.28 Microsoft Client Segment 5-166
5.21.29 Microsoft Segments 5-168
5.21.30 Open Text Livelink ECM Integration Microsoft Office SharePoint Server 5-170
5.21.31 Microsoft Multinational Computer Technology 5-170
5.21.32 Selected Microsoft Partners 5-171
5.21.33 Microsoft Software Products 5-171
5.22 Mitel 5-173
5.23 Musion® Systems 5-173
5.24 NEC 5-175
5.24.1 NEC Revenue 5-177
5.24.2 NEC's Brand Statement 5-178
5.24.3 NEC ASIA 5-181
5.24.4 NEC Revenue 5-181
5.24.5 NEC ASIA 5-182
5.25 Polycom 5-182
5.25.1 Polycom's Competitors 5-183
5.25.2 Polycom's Products 5-183
5.25.3 Polycom Voice Communications Solutions Segment 5-185
5.25.4 Polycom Video Communications Solutions Segment 5-185
5.25.5 Polycom Services Segment 5-186
5.25.6 Polycom Revenue 5-186
5.25.7 Polycom Segment Revenue 5-187
5.25.8 Polycom Revenues 5-190
5.26 Panasonic 5-194
5.27 Skype / eBay 5-194
5.27.1 Skype User Metrics 5-195
5.28 Radvision: Interoperability, Telepresence, Video Conferencing 5-196
5.28.1 Radvision Telepresence Interoperability Seamless, Unified Communications 5-197
5.29 Sony 5-198
5.30 Telanetix 5-201
5.30.1 Telanetix Second Quarter 2010 Revenue 5-202
5.31 Telepresence Tech 5-203
5.32 Teliris 5-204
5.33 Vidyo 5-205
5.33.1 Vidyo Pioneered Personal Telepresence 5-206
5.33.2 Vidyo / Adobe 5-206
5.33.3 Vidyo Personal Telepresence. Commlogik Telecommunications Distributor For Latin America 5-207
5.34 VTEL 5-207
5.35 ZTE 5-210
5.35.1 ZTE Revenue 5-211
5.36 IP PBX and IP Call Manager Manufacturers with Telepreseence 5-212
5.37 Voice Communications Solutions, Conference Phone Competitors 5-213
List of Tables and Figures:
Telepresence Executive Summary
Table ES-1 ES-2
Telepresence Market Driving Forces
Figure ES-2 ES-6
Worldwide Enterprise Telepresence Equipment Shipments
Market Shares, Dollars, 2008
Table ES-3 ES-11
Enterprise Telepresence Market Forecasts, Dollars,
Worldwide, 2010 to 2016
Figure ES-4 ES-12
Telepresence Equipment Shipments, Market Forecasts Dollars, 2010-2016
Telepresence Market Description And Market Dynamics
Table 1-1 1-2
Telepresence Vendor Positioning
Table 1-2 1-8
Communications and Collaboration Solution
Applications and Functionality
Figure 1-3 1-12
WinterGreen Research Telepresence Value
Return on Investment (ROI)
Figure 1-4 1-13
WinterGreen Research Telepresence Travel and
Business Case Value Return on Investment (ROI)
Figure 1-5 1-14
Aspects of the Decision Making Process Addressed by
Telepresence
Figure 1-6 1-15
Telepresence Value Return on Investment (ROI)
Table 1-7 1-24
TelePresence Benefits
Table 1-8 1-25
TelePresence Functions
Figure 1-9 1-32
Teliris Touch Table MultiTouch Surface Computing Platform
Figure 1-10 1-33
Teliris Interact Touch Table Sending Image
Figure 1-11 1-34
Teliris Interact Touch Table Receiving Image
Telepresence Market Shares and Market Forecasts
Table 2-1 2-2
Telepresence Market Driving Forces
Table 2-2 2-8
TelePresence Economic Driving Forces
Table 2-2 (Continued) 2-9
TelePresence Economic Driving Forces
Table 2-2 (Continued) 2-10
TelePresence Economic Driving Forces
Table 2-2 (Continued) 2-11
TelePresence Economic Driving Forces
Table 2-3 2-13
Telepresence Market Benefits
Figure 2-4 2-16
Worldwide Enterprise Telepresence Equipment Shipments
Market Shares, Dollars, 2008
Table 2-5 2-17
Worldwide Enterprise Telepresence Equipment Shipments and
Equipment Services Market Shares, Dollars, 2010
Figure 2-6 2-19
Telepresence Market Shares, Units, Shipments, Worldwide,
First Three Quarters 2010
Table 2-7 2-20
Enterprise Telepresence Market Shares, Shipped and
Installed Base, Units, Worldwide, 2009 and First Three Quarters 2010
Figure 2-8 2-28
Logitech / Lifesize Bringing Business to the Future in HD
Table 2-9 2-31
Avistar Competitive Positioning
Table 2-10 2-37
Enterprise Telepresence Market Forecasts, Dollars,
Worldwide, 2010 to 2016
Figure 2-11 2-38
Telepresence Equipment Shipments, Market Forecasts Dollars, 2010-2016
Table 2-12 2-39
Enterprise Telepresence Market Segments, Multi Screen
Conference , Single Screen Conference, and Desktop
Shipped Units and Dollars, Worldwide, 2001 to 2016
Table 2-13 2-42
Telepresence Immersive Market Shares, Dollars, Worldwide,
First Three Quarters 2010
Figure 2-14 2-48
Cisco TelePresence Simulates Face-to-Face Interaction
Table 2-15 2-50
Teliris Telepresence Supplier Key Solution Elements
Figure 2-16 2-51
Teliris Interact Touch Table Managing Multiple Images
Figure 2-17 2-54
Immersive Telepresence Equipment Shipments, Market
Forecasts Dollars, 2010-2016
Table 2-18 2-55
Enterprise Immersive Telepresence Market Segments,
Multi Screen Conference Shipped Units and Dollars, Worldwide,
2010 to 2016
Table 2-19 2-56
Telepresence Penetration of Markets Conference Rooms
Dollars and Percent, Worldwide, 2010-2016
Figure 2-20 2-58
Enterprise Telepresence Market Segments, Single Screen
Conference Center Shipped Units and Dollars,
Worldwide, 2010 to 2016
Figure 2-21 2-60
Enterprise Telepresence Market Segments, Desktop Shipped
Units and Dollars, Worldwide, 2010 to 2016
Table 2-22 2-61
PC Telepresence Market Forecasts, Units and Dollars,
Worldwide, 2010-2016
Table 2-23 2-64
Telepresence Use Across Vertical Markets
Table 2-24 2-65
Telepresence Enterprise Executive Use
Table 2-25 2-65
Telepresence Market Industry Segments,
Percent, Worldwide, 2010-2016
Table 2-26 2-67
Telepresence Market Industry Segments, Dollars,
Worldwide, 2010-2016
Table 2-27 2-78
Telepresence Connectivity Market Shares, Worldwide,
2009 and First Three Quarters 2010
Figure 2-28 2-82
Immersive Telepresence Managed Services and User Group ,
Call Connections, Market Forecasts Dollars, 2010-2016
Table 2-29 2-83
Telepresence Immersive Managed and Pay per Use Services
Market Forecasts Dollars, 2010-2016
Table 2-30 2-84
Telepresence Managed Services Providers
Table 2-31 2-86
TelePresence Enabled Services Benefits
Table 2-32 2-91
Telepresence System Capabilities
Table 2-33 2-92
Significant Telepresence Solutions Aspects
Table 2-34 2-99
Leading Consumer Robot Telepresence Market Participants,
Figure 2-35 2-102
Worldwide Telepresence Robot Market Forecasts, Dollars, 2009-2015
Table 2-36 2-103
Worldwide Telepresence Robotic Web Cam Market Forecasts,
External PC, Social Networking, Security, and Consumer
Units and Dollars 2009-2015
Figure 2-37 2-105
Worldwide WebCam Shipments Market Shares, 2008
Table 2-38 2-106
WebCam Security Market Driving Forces
Figure 2-39 2-108
Worldwide Security Externally Connected PC WebCam
Shipments Market Shares, Dollars, 2008
Table 2-40 2-109
Worldwide Web Cam Market Forecasts, External PC,
Social Networking, Security, and Embedded Laptop,
Units and Dollars 2009-2015
Table 2-41 2-113
Telepresence ROI Metrics
Table 2-41 (Continued) 2-114
Telepresence ROI Metrics
Table 2-42 2-117
ROI Analysis Benefits
Figure 2-43 2-119
Worldwide Regional Enterprise Telepresence Shipments
Market Segments, Dollars, 2008
Table 2-44 2-120
Worldwide Regional Enterprise Telepresence Shipments
Market Segments, Dollars, 2008
Figure 2-45 2-125
Tandberg Revenue Mix by Region
Telepresence Product Description
Table 3-1 3-2
Selected Telepresence Products
Figure 3-2 3-3
Premier Fully Immersive Telepresence Solution
Table 3-3 3-5
Polycom Telepresence Functions to Increase Organizational Productivity
Table 3-4 3-6
Polycom Immersive Telepresence Solutions
Table 3-4a 3-6
Polycom Room Telepresence Solutions
Figure 3-5 3-11
Polycom Telepresence Multipurpose Solution
Figure 3-6 3-12
Polycom Global Telepresence System
Table 3-7 3-14
Polycom Personal Telepresence Solutions
Table 3-8 3-17
Cisco TelePresence Portfolio System Components
Table 3-9 3-18
Cisco TelePresence Portfolio System Integration
Table 3-10 3-21
Cisco TelePresence System 1300 Series Functions
Table 3-11 3-23
Cisco TelePresence Advantages
Figure 3-12 3-25
Cisco / Tandberg Telepresence Servers
Figure 3-12 (Continued) 3-26
Cisco / Tandberg Telepresence Servers
Figure 3-12 (Continued) 3-27
Cisco / Tandberg Telepresence Servers
Figure 3-12 (Continued) 3-28
Cisco / Tandberg Telepresence Servers
Figure 3-12 (Continued) 3-29
Cisco / Tandberg Telepresence Servers
Figure 3-12 (Continued) 3-30
Cisco / Tandberg Telepresence Servers
Table 3-13 3-31
Cisco Telepresence Positioning
Table 3-14 3-32
Cisco TelePresence: Full Spectrum Functionality Addresses
Multiple Requirements
Figure 3-15 3-34
Cisco TelePresence Supports Collaborating Globally
Figure 3-16 3-35
Cisco TelePresence Settings
Figure 3-17 3-36
Cisco TelePresence End Point Settings - Immersive
Figure 3-18 3-37
Cisco TelePresence Settings - Multipurpose
Figure 3-19 3-38
Tandberg Total Telepresence Provides An Integrated
Solution For Supporting Collaboration
Figure 3-20 3-40
Tandberg’s Total Telepresence
Figure 3-21 3-41
Tandberg’s Fashion Design Telepresence
Figure 3-22 3-44
HP Halo Collaboration Studio
Table 3-23 3-46
HP Halo Collaboration Meeting Room—Standard Features and Services
Table 3- 23(Continued) 3-47
HP Halo Collaboration Meeting Room—Standard Features and Services
Table 3-23 (Continued) 3-48
HP Halo Collaboration Meeting Room—Standard Features and Services
Figure 3-24 3-51
HP Halo Collaboration Studio Tiers of Support
Figure 3-25 3-52
HP Halo Bilingual Collaboration Studio
Table 3-26 3-53
Logitech / LifeSize Telepresence
Table 3-27 3-55
Logitech (Nasdaq) / LifeSizeProduct ROI
Table 3-28 3-56
LifeSize Telepresence Benefits
Table 3-29 3-59
Sony TelePresence Products Components
Figure 3-30 3-60
Sony TelePresence Product
Table 3-31 3-61
Sony TelePresence Features
Figure 3-32 3-62
Sony TelePesence
Table 3-33· 3-69
Avistar C3 Telepresence Key Features
Table 3-34 3-71
Avistar Solution Benefits
Table 3-35 3-74
Avistar C3·Telepresence Functions
Table 3-36 3-76
BrightCom Lumina Telepresence Features
Table 3-37 3-77
Brightcom Roomvideo Conference Components
Table 3-38 3-78
BrightCom'sVisual Collaboration Server (VCS) Features
Table 3-39 3-80
Brightcom ClearView Desktop HD Conferencing
Table 3-40 3-81
Brightcom Desktop Video Conferencing
Table 3-41 3-82
Cisco / Tandberg inTouch Telepresence Functions
Table 3-42 3-84
Cisco / Tandberg EX90 Desktop Telepresence features
Figure 3-43 3-85
Cisco / Tandberg EX90 Desktop Telepresence for Managers
Figure 3-44 3-85
Cisco / Tandberg EX90 Desktop Telepresence for
The Line of Business Collaboration
Figure 3-45 3-86
Cisco / Tandberg Telepresence Video Conferencing
Table 3-46 3-87
Tandberg Telepresence T3 Telepresence T1 Features
Table 3-47 3-88
Cisco / Tandberg Movi Functions
Table 3-48 3-92
Cisco TelePresence: Collaboration
Table 3-49 3-97
VidyoCast Suite Components
Figure 3-50 3-104
HP Avistar C3 Integrator
Table 3-51 3-105
HP Avistar C3 Integrator™ Benefits
Figure 3-52 3-106
Avistar C3 Tunnel
Table 3-53 3-107
Avistar C3 Tunnel Benefits
Figure 3-54 3-110
NEC VMeet Features
Figure 3-55 3-112
NEC VMeet Conferencing
Figure 3-56 3-113
NEC VMeet
Table 3-57 3-114
NEC VMEET Components
Figure 3-58 3-116
Skype Free Cideo Conferencing in HD
Telepresence Technology
Table 4-1 4-1
Technologies Supporting Telepresence
Table 4-2 4-2
Telepresence Capable Systems Requirements
Table 4-3 4-3
Multi-Codec Systems Components
Table 4-3 (Continued) 4-4
Multi-Codec Systems Components
Table 4-3 4-5
Benefits of a Telepresence Platform
Table 4-4 4-6
Video sub-Systems And The Telepresence Operating System
Table 4-5 4-7
Telepresence Solution Issues
Table 4-6 4-8
Telepresence End-User Benefits
Table 4-7 4-9
Telepresence Features
Table 4-8 4-11
Teelepresence Standards
Table 4-9 4-12
Telepresence Applications Targeted
Figure 4-10 4-18
Telepresence Session Control and Media Switching
Figure 4-11 4-19
Telepresence Platform Solutions
Figure 4-12 4-20
Low Latency H.264 Video
Table 4-13 4-26
Technical Requirements For Secure Intercompany Telepresence
Table 4-14 4-27
Video Standards
Table 4-15 4-28
Tandberg Codec C60 is the 1080p HD video collaboration engine.
Table 4-16 4-29
Tandberg Codec C60 is the 1080p HD video collaboration engine Features
Figure 4-17 4-30
Tandberg Codec C60 i
Table 4-18 4-31
Tandberg Codec C60 Technology
Table 4-18 (Continued) 4-32
Tandberg Codec C60 Technology
Table 4-19 4-34
Hai1000 Features
Figure 4-20 4-37
HaiVision MAKO-HD TelePresence Codec
Telepresence Company Profiles
Table 5-1 5-11
BrightCom’s Integrated Video And Data Solutions
Table 5-2 5-13
Cisco Managed and Hosted Telepresence Fucntions
Table 5-3 5-27
Fujitsu CentraSite SOA Product Suite Features
Table 5-3 (Continued) 5-28
Fujitsu CentraSite SOA Product Suite Features
Table 5-4 5-29
Fujitsu CentraSite SOA Management Information
Table 5-5 5-31
Google Apps Functions
Table 5-6 5-37
Google PageRank Search Technology
Table 5-7 5-38
Google Hypertext-Matching Analysis Search Technology
Figure 5-8 5-39
Life span of a Google query
Figure 5-8 (Continued) 5-40
Life span of a Google query
Table 5-9 5-43
Google AdSense Positioning
Table 5-10 5-50
HP Expanded Readiness Assessment Services
Table 5-11 5-56
HP Cloud Assure Functions
Table 5-12 5-57
HP Cloud Assures Types Of Cloud Service Environments Supported
Table 5-13 5-58
HP SaaS Portfolio Partner Positioning:
Table 5-14 5-61
Hewlett Packard Product and Services Positioning
Table 5-15 5-70
Hewlett Packard Global Positioning
Table 5-16 5-76
Hewlett Packard Tower Software Global, Vertical Markets
Table 5-17 5-77
Hewlett Packard Tower Software Global, Reducing Risk During Litigation
Table 5-18 5-78
Hewlett Packard Tower Software Microsoft Office® Documents
Table 5-19 5-80
Hewlett Packard Tower TRIM Context Features Overview
Table 5-20 5-84
Huawei Value-Added Services solutions
Table 5-21 5-85
Huawei Value-Added Services Solutions Benefits
Figure 5-22 5-94
IBM SMB Partner Go to Market Approach
Table 5-23 5-95
IBM Strategic Priorities
Figure 5-24 5-116
LG-Ericsson Strategic Positioning
Table 5-25 5-117
LG-Ericsson Target Markets
Table 5-26 5-133
Microsoft Windows Embedded Compact 7 Capabilities
Table 5-27 5-136
Microsoft Dynamics GP Customer References
Table 5-27 (Continued) 5-137
Microsoft Dynamics GP Customer References
Table 5-27 (Continued) 5-138
Microsoft Dynamics GP Customer References
Table 5-28 5-139
Functions in Microsoft Dynamics GP
Table 5-29 5-140
Capabilities in Microsoft Dynamics GP:
Table 5-30 5-164
Microsoft Response to Security Vulnerabilities
Table 5-31 5-174
Musion Eyeliner TelePresence Benefits
Figure 5-32 5-176
NEC Advances Toward a Sustainable Society
Figure 5-33 5-177
NEC Integrated Control Technology
Figure 5-34 5-179
NEC's Brand Statement
Figure 5-35 5-180
NEC Profile
Table 5-36 5-188
Drivers For The Adoption Of Polycom UC Solutions
Table 5-37 5-189
Polycom Strategic Initiatives To Capture The
Collaboration Market Opportunity
Figure 5-38 5-5204
Telepresence Tech Manufacturing
Telepresence Market Leaders:
- Polycom
- Cisco
- Hewlett Packard (HP)
- BrightCom
- D-Link
- Logitech
- Sony
- Teliris
- Vidyo
Telepresence Market Participants:
- Microsoft Operating Segments
- Mitel
- Musion® Systems
- NEC
- Panasonic
- Skype / eBay
- Telanetix
- Radvision
- Telepresence Tech
- VTEL
- ZTE
- Aethra
- Avistar
- Coroware
- Dimdim
- Digital Video Enterprises (DVE)
- Emblaze-VCON
- Forterra
- Fujitsu
- Google
- Ex’ovision
- IBM
- Huawei
- LG-Ericsson
- LG Nortel
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