• +353-1-416-8900(GMT OFFICE HOURS)
  • 1-800-526-8630(US/CAN TOLL FREE)
  • 1-917-300-0470(EST OFFICE HOURS)
North American Enterprise Telephony Equipment Implementation and Management Services Markets Product Image

North American Enterprise Telephony Equipment Implementation and Management Services Markets

  • Published: December 2010
  • Region: North America, United States
  • 94 Pages
  • Frost & Sullivan

FEATURED COMPANIES

  • AT&T
  • Bell Canada
  • Cisco
  • HP
  • Mitel
  • Shared Technologies
  • MORE

This strategic analysis is part of Frost & Sullivan’s continued coverage of the enterprise telephony marketplace. Through extensive primary and secondary research, this analysis provides telephony equipment vendors, service providers, value-added resellers (VARs), systems integrators (SIs) and other market participants with a detailed analysis of the telephony customer premises equipment (CPE) services marketplace. Although the study talks about services in the enterprise market in general, service revenue estimates specifically include revenues from installation, maintenance (contractual and time and materials (T&M)), managed and professional services associated with premises-based telephony solutions.

This Frost & Sullivan research service titled North American Enterprise Telephony Equipment Implementation and Management Services Markets provides customer premises equipment (CPE) services vendors with a detailed look at the dynamics of a changing market. In this research, Frost & Sullivan's expert analysts thoroughly examine the following: installations and professional services; contractual break/fix maintenance; managed services; time and material (TM); READ MORE >

1. Introduction

1.1 Research Scope and Methodology

1.2 Market Definitions

1.3 Executive Summary

2. Market Characteristics

2.1 State of the Market Snapshot

2.2 Services Statistics Snapshots

2.3 Market Engineering Measurements

2.4 Industry Challenges

2.5 Market Drivers

2.6 Market Restraints

2.7 Main Market Observations

2.8 Service Findings –Implementation Services

2.9 Service Findings –Contractual Maintenance

2.10 Service Findings –Managed Services

3. Market Size and Forecasts

3.1 Factors Affecting Demand and Revenue Forecasts

3.2 Forecast Assumptions

4. Revenue Forecasts

4.1 Total Revenue Forecasts

4.2 Percent of Revenue by Type of Service

4.3 Installation & Professional Services Revenue Forecasts

4.4 Contract Maintenance Services Revenue Forecasts

4.5 Managed Services Revenue Forecasts

4.6 Time and Material Revenue Forecasts

5. Competitive Analysis

5.1 Competitive Structure

5.2 Competitive Analysis

5.3 Competitive Market Share Analysis

6. Vendor Analysis

6.1 AT&T

6.2 Avaya

6.3 Bell Canada

6.4 Black Box

6.5 Cisco

6.6 Dimension Data

6.7 HP

6.8 IBM

6.9 Mitel

6.10 NEC

6.11 Shared Technologies

6.12 Siemens

6.13 Verzion

List of Figures

Enterprise Telephony Equipment Implementation and ManagementServices Market: Industry Challenges Ranked in the Order of Impact (North America), 2010-2016
Enterprise Telephony Equipment Implementation and ManagementServices Market: Market Drivers Ranked in the Order of Impact (North America), 2010-2016
Enterprise Telephony Equipment Implementation and ManagementServices Market: Market Restraints Ranked in the Order of Impact (North America), 2010-2016
Enterprise Telephony Equipment Implementation and ManagementServices Market: Revenue Forecasts (North America), 2007-2016
Enterprise Telephony Equipment Implementation and ManagementServices Market: Installation/Professional Services Revenue Forecasts (North America), 2007-2016
Enterprise Telephony Equipment Implementation and ManagementServices Market: Contractual Maintenance Services Revenue Forecasts (North America), 2007-2016
Enterprise Telephony Equipment Implementation and ManagementServices Market: Managed Services Revenue Forecasts (North America), 2007-2016
Enterprise Telephony Equipment Implementation and ManagementServices Market: Time and Material Revenue Forecasts (North America), 2007-2016
Enterprise Telephony Equipment Implementation and Management Services Market: Competitive Structure (North America), 2009
Enterprise Telephony Equipment Implementation and Management Services Market: Perception of Vendors By Competitors/Partners (North America), 2009
Enterprise Telephony Equipment Implementation and Management Services Market: Company Market Share By Total Revenues (North America), 2009

List of Charts

Enterprise Telephony Equipment Implementation and Management Services Market: Telephony CPE Service Segmentation (North America), 2009
Enterprise Telephony Equipment Implementation and Management Services Market: State of Market (North America), 2009
Enterprise Telephony Equipment Implementation and Management Services Market: Revenue Splits (North America), 2009
Enterprise Telephony Equipment Implementation and Management Services Market: Market Engineering
Measurements (North America), 2009
Enterprise Telephony Equipment Implementation and Management Services Market: Managed Services
Usage Trends (North America), 2010
Enterprise Telephony Equipment Implementation and Management Services Market: Demand for Managed
Services By Vertical Segment (North America), 2010
Enterprise Telephony Equipment Implementation and Management Services Market: Managed Services Packaging
(North America), 2010
Enterprise Telephony Equipment Implementation and Management Services Market: Revenue Forecasts
(North America), 2007-2016
Enterprise Telephony Equipment Implementation and Management Services Market: Percent of Revenues by Type of Service (North America), 2007-2016
Enterprise Telephony Equipment Implementation and Management Services Market: Installation/Professional Services Revenue Forecasts (North America), 2007-2016
Enterprise Telephony Equipment Implementation and Management Services Market: Contractual Maintenance Services Revenue Forecasts (North America), 2007-2016
Enterprise Telephony Equipment Implementation and Management Services Market: Managed Services Revenue Forecasts (North America), 2007-2016
Enterprise Telephony Equipment Implementation and Management Services Market: Time and Material Revenue Forecasts (North America), 2007-2016
Enterprise Telephony Equipment Implementation and Management Services Market: Company Market Share By Total Revenues (North America), 2009

-AT&T
-Avaya
-Bell Canada
-Black Box
-Cisco
-Dimension Data
-HP
-IBM
-Mitel
-NEC
-Shared Technologies
-Siemens
-Verzion

Note: Product cover images may vary from those shown

RELATED PRODUCTS

Our Clients

Our clients' logos