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Latin America Network Management Services Markets - Colombia, Mexico and Venezuela

Frost & Sullivan, Dec 2010, Pages: 47


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The Network Management services markets in Colombia, Mexico and Venezuela are expected to experience constant growth, mainly due to both the advantages of outsourcing LAN services and the expansion of business and cities that leverage WAN contracts. This research study analyzes the Network Management Services markets of the Colombian, Mexican and Venezuelan markets. After Brazil, Mexico foster more developed and mature Network Management services whereas Colombia and Venezuela are still considered a relatively less developed markets.

Research Overview

This Frost & Sullivan research service titled Latin America Network Management Services Markets - Colombia, Mexico and Venezuela provides an in-depth analysis of the market drivers and restraints, industry trends, and competitive environment in addition to the challenges and issues faced by market participants. The study analyzes the factors that are aiding or deterring growth in this market. In this research, Frost & Sullivan's expert analysts thoroughly examine the markets for the outsourcing of wide area network (WAN) and local area network (LAN) contracts.

Market Overview

Need for Improving Operational Systems Fuels Uptake in Network Management Services Markets in Latin America

Regardless of the economic downturn, the Latin American network management services markets in Colombia, Mexico and Venezuela, registered considerable growth. Mexico is considered a more developed and mature market, while Columbia and Venezuela remain relatively less developed. Network management services are gaining traction in the region as they confer the benefits of enhanced performance, security, and reliability. The small and medium segment appears as a potential market, mainly for LAN management services. This is expected to continue over the short to long term, especially in countries such as Colombia and Mexico. The most common LAN outsourcing services include the rental of PCs, routers, and switches as well as the networks’ management. “Companies have realized the advantages of outsourcing the management of their networks to specialized third parties,” notes the analyst of this research service. “These include strong decrease of total cost of acquisition (TCA) as hardware components are contracted on a monthly basis; consequently, fixed costs are transformed into variable ones.”

Telecom companies and the large enterprise segment had strongly driven the outsourcing of WAN network management contracts, perceiving the advantages of more complex management services beyond cross-selling contracts. “The outsourcing of WAN is made mainly by telecommunication providers having data contracts with large companies that have their own private networks across different offices, factories, and franchisees,” notes the analyst of this research service. “Telecommunication companies offer personalized WAN outsourcing through open source or third party management software, optimizing the performance of clients’ networks.”

Due to the economic downturn, corporations expect substantial results from the economies of emerging countries in terms of efficiency and cost reduction. Simultaneously, globalization has made these companies to standardize and connect operations over a single network. They have reached a level of excellence in providing their services, pursuing robust outsourcing contracts, which are slowly gaining popularity among corporate chief information officer (CIOs), and facing much more aware and demanding customers. When hiring a network management service provider, customers mainly take into consideration four main attributes: quality of the service (QOS), capability to accomplish the service-level agreements (SLAs) agreed, branding, and success cases in the market.


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