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IBM SAP Management
Ovum, Sep 2010, Pages: 18
Introduction
This report focuses on IBM and its extensive global range of SAP management offerings. It considers IBM’s offerings in the context of current market conditions, and IBM’s plans and vision for this practice area in relation to what its competitors are doing and what its customer base is demanding.
Features and benefits
- An assessment of the business technology context, the service’s features, enterprise deployment considerations, and the vendor’s product strategy.- Identifies the strengths and weaknesses of the solution, and offer Ovum’s opinion on its suitability for different enterprise deployment scenarios.
Highlights
IBM offers one of if not the most comprehensive sets of SAP management offerings available in the market. This is not only based on its strengths as a global tier-1 service provider and its many years of systems-integration and management work, but also its relentless focus and alignment around its services and software offerings.
Your key questions answered
- What is the scope of IBM’s service offering and the perception in the market place?- How does IBM deliver its service offering to customers?- What is IBM’s typical implementation and what are their engagement terms?
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