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Effective IT Management
Ovum, Dec 2010, Pages: 149
Introduction
IT management must focus on activities and solutions that facilitate flexibility and increased business service availability, such as service-management activity, portfolio-management tools and techniques, and the effective management of the wider environment. While the economic climate remains difficult, IT management should not focus purely on short-term survival strategies.
Features and benefits
- Business understanding is the catalyst for achieving IT management effectiveness.- IT organizations cannot continue to ignore the need for better IT financial management.- Organizations need to create a flexible IT function that enables the delivery of services that meet the objectives of the enterprise.- The CIO should provide leadership despite the challenges presented by a federal IT organization.
Highlights
The role of IT needs to change to take into account new challenges and emerging technologies. One of the areas that needs to change to meet the current and future business needs is the siloed hierarchical IT organizational structure. IT management must start to talk the language of business IT functions need to put in place or enhance processes that lead to enhanced IT financial management. IT management seems to have a real aversion to beginning to understand the true cost of IT service provision.A typically complex, distributed, and heterogeneous IT environment is very difficult and expensive to manage, and a number of disadvantages to this model have become apparent. As a result, the proliferation of system silos is not sustainable in the long term.
Your key questions answered
- Why IT management must focus on strategic competencies.- How IT strategy can become more than an isolated exercise.- Why organizations need to create a flexible IT function.- Why enterprises should quickly put solutions in place to improve visibility.- The importance of the CIO providing leadership.
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