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ICT Services Quarterly Market Share: 3Q10

Ovum, Dec 2010


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Introduction

ICT services is one of the fastest growing segments in the telecom industry today, driven by a need for service providers to reduce the cost of operations, and the need of equipment vendors to develop new and more profitable lines of business. This report provides a snapshot of the emerging ICT services landscape.

Features and benefits

- ICT service revenues for 30 vendors are split into telecom-related infrastructure, software and IT services, and business process consulting.- Revenues and share are also split into three vertical segments: communications, government and education, and all other.- Telecom-related services is further subdivided into network-related and product-related categories.- Data are provided in quarterly time-series beginning in 1Q06 through the most recently completed quarter.

Highlights

ICT services revenues increased by 5.7% in 3Q10 vs. 3Q09, after growing 2.9% in 2Q10. Network infrastructure services grew by 11.2% while SITS and business process consulting grew by 4.7% and 3.5%, respectively. The telecom vertical grew 12%, while government & education fell another 4% on top of a 3% decline in 2Q10.

Your key questions answered

- How does my company compare to its competitors in terms of ICT service revenues?- Who are my closest competitors in terms of market share rank?- What companies gained or lost share last quarter?




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