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Optimizing vendor relationships

Ovum, Nov 2010, Pages: 27


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Introduction

Outsourcing the right areas under the right types of sourcing arrangement with the right strategic partners is increasingly an important factor in determining the success or failure of organizations today.

Features and benefits

- How to manage outsourcing relationships over their lifecycle, to ensure the required value is delivered.- Discover the key foundations for managing effective outsourcing relationships

Highlights

In evaluating approaches that help with achieving effective IT management, Ovum believes most organizations are likely to benefit from optimizing three aspects of dealing with their commercial arrangements with ICT vendors.

Your key questions answered

- How do suppliers and customers agree on how value is to be measured, to optimize the benefit of the outsourcing relationship?- What are the risks associated with poorly managed software licensing?




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