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2011 Healthcare Benchmarks Yearbook: Metrics, Measurements and Innovations

Healthcare Intelligence Network, Feb 2011, Pages: 425


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In 2010, healthcare reform moved from rhetoric to reality. The Patient Protection and Affordable Care Act (PPACA) mandates a range of patient-centered and accountable care models that seek to improve healthcare quality, safety and efficiency while reducing resource consumption and spend.

PPACA will reward organizations that reduce hospital readmissions, curb avoidable emergency room visits, manage health risk, improve care coordination, demonstrate quality and deploy health IT.

The 2011 Healthcare Benchmarks Yearbook: Metrics, Measurements and Innovations - the second annual compilation of performance benchmarks in key areas of healthcare activity and growth - delivers all-new actionable data compiled in 2010 on nine trend-bending PPACA initiatives.

The 425-page 2011 Healthcare Benchmarks Yearbook delivers more than 23,000 data points from 1,000 responding healthcare organizations in an easy-to-use binder format. This resource contains more than 400 graphs and tables documenting adoption, activity and ROI in nine key healthcare areas, frequently drilling down to the perspectives of hospitals, health plans and employers.

The 2011 Healthcare Benchmarks Yearbook includes comprehensive data on the following activities:

- Healthcare Trends for 2011*
- Healthcare Case Management
- Medication Adherence
- Care Transitions Management*
- Health Risk Assessment & Stratification
- Reducing Avoidable ER Use
- Health & Wellness Incentives*
- Patient-Centered Medical Home*
- Telehealth & Telemedicine*

*Bonus material: This year's edition presents comparative 2009-over-2010 performance metrics on five key topics that continue to drive the healthcare agenda through 2011, documenting growth and change over the last 12 months.

As PPACA's initial rollout proceeds, healthcare organizations will want to keep these industry metrics and measurements close at hand to evaluate and plan programs and budgets and compare performance and utilization data.

What makes the 2011 Healthcare Benchmarks Yearbook so relevant are its more than 23,000 salient data points:

- Existing programs
- Planned programs
- Demographics
- Adoption rates
- Duration of interventions
- Targeted populations
- Participant identification methods
- Program components
- Support tools and technologies
- Challenges, benefits and ROI
- Impact on population satisfaction, health status and utilization
- Most successful strategies and much, much more.

Actionable data from 1,000 respondents on each PPACA reform priority is supplemented with:

Easy-to-follow tables and graphs - more than 400 in all;

Relevant analysis and practical guidance from healthcare thought leaders on each topic, including:

- Emergence of the embedded case manager and case management success stories from Geisinger Health Plan and Priority Health;
- The business case for including a pharmacist on the medication therapy management team from Kaiser Permanente Colorado;
- Details from an innovative home visit pilot by the Durham Community Health Network for Medicaid and dually eligible patients that reduced unplanned hospital admission days by 71 percent in three months;
- The key change to support a successful transition to the patient-centered medical home model, from Taconic IPA, whose 11 sites comprised of 238 physicians have received Level 3 NCQA PCMH recognition; and many more.

Best ideas and innovations from survey respondents experiencing success in key initiatives and the complete benchmark survey tool for each topic.


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