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2011 Identity Fraud Survey Report: Identity Fraud Decreases – but Remaining Frauds Cost Consumers More Time & Money

Javelin Strategy & Research, Feb 2011, Pages: 96


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In 2010, identity theft and fraud claimed fewer victims than in any  other period since Javelin began conducting surveys in 2003. Driving  that decrease was the reduced rate of existing account fraud,  although incidents of all types of fraud dropped from 2009. 

Meanwhile, consumer costs, the average out-of-pocket dollar   amount victims pay, increased, reversing a downward trend in recent  years. This increase can be attributed to new account fraud, which  showed longer periods of misuse and detection and therefore more  dollar losses associated with it than any other type of fraud. The  Javelin 2011 Identity Fraud Survey Report provides  a detailed,  comprehensive analysis of identity fraud in the United States to help  consumers and businesses better understand the effectiveness of  methods used for its prevention, detection and resolution. A  nationally representative sample of 5,004 U.S. adults, including 470  fraud victims, was surveyed via a 50-question phone interview,  providing insight  into this crime and the effects on its victims. This  report, supported by the Better Business Bureau, is issued as a  longitudinal update to the Javelin 2005, 2006, 2007, 2008, 2009 and  2010 Identity Fraud Survey reports and the Federal Trade  Commission’s (FTC’s) 2003 report.   

Javelin’s eighth annual Identity Fraud  Survey Report is the most  comprehensive research study of the subject in the United States. It  assesses the effectiveness of methods used for fraud prevention,  detection and resolution and provides the basis for fact-based  benchmarking and recommendations.



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