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UK E-retail Grocery Retailers 2010

Verdict Research Limited, Oct 2010, Pages: 50


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Worth just £365m in 2000, UK online food & grocery sales have grown rapidly to reach £4.7bn in 2010. However, growth over the next five years will slow dramatically, with an average rate of 12.6% compared to the 26.7% enjoyed over the previous five. With the market maturing, achieving capacity and efficiency gains will be imperative to fully maximize the opportunities for growth available.

Scope of the report:

- Market size, sales, growth rates, and penetration rate for the UK online food & grocery market 2000 to 2014.
- Analysis of the key issues impacting the market, identifying how best to exploit opportunities for growth and ways of overcoming growth inhibitors.
- Detailed consumer insight. Shopping population, spend per head, frequency of purchase, and consumers' views on buying food & groceries online.
- Profiles of key players. Sales, growth rates, and market shares between 2005 and 2010. Detailed analysis of operating models and outlook for future.

Highlights:

- With a fifth of consumers doing their weekly food & grocery shop online in 2010, it is now seen as the norm. The enhancements being made by the major players to improve their propositions and consumers increased desire for convenience has seen spend per head on online food & grocery increase from £280 in 2000 to £675 in 2010.

- By 2014, online sales will make up 5.2% of total food & grocery spend, with consumers using multiple channels to buy their groceries. But with growth coming from encouraging existing online shoppers to spend more, the battle for market share is intensifying. Indeed, Morrisons’ entrance will not significantly boost spend, but take it from rivals.

- Consumers’ tolerance towards poor service will diminish, and expectations will rise. Investment in providing specific delivery times, improving product quality and availability, freshness of produce and error reduction, will be essential to ensure a share of sales from the existing customer base and to steal spend from rivals.

Reasons to purchase:

- What is the value of the market in 2010? How has the market grown over the last decade? How is it set to perform over the next five years?
- What are the key issues impacting the market? How can the inhibitors to growth be overcome? What are the strategies for success?
- Who are the major players in the market? What's their market share? How have they performed over the last five years? What are their prospects?
- How many people buy groceries online? How frequently do they shop?, how much do they spend per head?, which shoppers offer the most potential?
- What are the strengths and weakness of the key online food & grocery operators?



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