|
|
 |
|
Viewing report
|
|
|
|
Outsourcing in the UK and Ireland
The Black Book of Outsourcing, Nov 2010, Pages: 109
The IT and business process outsourcing (BPO) market in the UK and Ireland was worth $52 billion in 2009. This report combines primary research on customer satisfaction with assessments of market activity to present a multifaceted view of the outsourcing industry today.
Features and benefits
- Results of the world's largest primary research project on customer satisfaction with outsourced service provision in the UK and Ireland.
- Analysis of activity by region, industry and service type in the UK and Ireland's outsourcing market.
Highlights
- The IT and business process outsourcing (BPO) market in the UK and Ireland was worth $52bn in 2009. This report combines primary research on customer satisfaction with assessments of market activity to present a multifaceted view of the outsourcing industry today.
Your key questions answered
- Which outsourced service providers provide the highest levels of customer satisfaction?
- Which factors do clients consider most important when assessing satisfaction with outsourced service delivery?
Product samples
A sample for this product is available. Please Login/Register to download this sample.
|
|
|
|
