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Mobile HCM: Workforce and Talent Management on the Move

Aberdeen Group, June 2010


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Mobile technology is one of the new frontiers for talent and workforce management. Organizations are starting to advertise jobs and manage candidate relationships by smart phone, scheduling shifts via text message, delivering multi-media learning on mobile devices, and updating performance reviews from online portals accessed through handheld devices. With all of these new options, organizations need to understand how to utilize these technologies in the most effective way to increase efficiency and address the needs of an increasingly dispersed and diverse workforce population. This research study of 230 organizations looked at the prominence and impact of mobile technology on key aspects of human capital management performance.

Best-in-Class Performance

Aberdeen used the following three key performance criteria to distinguish Best-in-Class companies:

- 82% of employees rated themselves as 'highly engaged' as compared to only 23% among Laggard organizations
- 64% of employees rated 'exceeds expectations' in performance reviews, as compared to only 20% among Laggard companies
- 17% annual improvement in hiring manager satisfaction, as compared to a 3% decrease among Laggard organizations

Reasons to buy:

- Boost Employee Performance
- Improve Employee Engagement
- Increase Manager Productivity



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