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State of Retail Logistics: Strengthening Cross-Channel Supply Chain Execution
Aberdeen Group, April 2010
Aberdeen’s September, 2009 The 21st Century Retail Supply Chain: Three Key Imperatives for Retailers denoted that leading retailers are three-times more likely than all others to focus on cross-channel logistics (in-bound and out-bound) needs by coordinating multi-warehouse, multi-site, and multi-tier product flow across all channels. As much as possible, these retailers address the imperatives for effective logistics through timely response to customer demand, visible operations, and elevated levels of collaboration across all channels. The goal for leading retailers is to achieve a state where all logistics stakeholders work cohesively to ensure that products reach the right place at the right time, whether it is the retailer's store, or flow thru a DC, a direct-to-consumer online DC, or a traditional DC.
In order to understand the current state of retail supply chain execution models, processes and technologies, Aberdeen surveyed 128 companies between March and April 2010. Specific areas of analysis include distribution network strategies, warehouse systems, transportation, and labor and task management (at warehouse and store) and differences in capabilities based on direct to consumer fulfillment and in-store replenishment strategies.
Reasons to buy:
- Cut Transportation Cost per Unit - Improve Complete Inbound Orders - Lower Freight Costs
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