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Select an Automated IT Asset Management Solution
Info-Tech Research Group, Feb 2011
You can manage IT assets the hard way or the easy way. The right ITAM solution will help you find the easy way.
Your Challenge
- A solid asset management practice is essential to understanding and managing costs associated with IT assets.
- Having a spreadsheet or database in place to provide a basic inventory of assets often isn’t enough to actually manage the data or the assets.
- Choosing the wrong IT Asset Management (ITAM) package can create as much difficulty as not having a tool at all. This often results in poorly deployed and under-utilized tools.
Our Advice
Critical Insight
- ITAM is more than just creating an inventory, and therefore most organizations will benefit from an automated tool to help them reach an advanced level of ITAM.
- Instant access to detailed statistical, usage, and financial data provides a depth and quality of information not available through manual inventory methods.
- Integration of automated tools with the IT service management system will produce efficiencies of 15-20% and provide greater knowledge into the actual costs of your organization’s assets.
Impact and Result
In order to select the best solution for your organization’s needs, you must:
- Evaluate your organization’s environment and critical functionality.
- Determine the levels of required integration of the ITAM tool with service desk and business applications.
- Consider workflows and reports to automate repeatable tasks and get fast access to analytical data.
Get to Action
1. Choose an ITAM solution.
Optimize your ITAM practice.
- Storyboard: Select an Automated IT Asset Management Solution (powerpoint)
2. Learn about the paybacks of ITAM automation.
Understand the benefits of automating your ITAM practice.
- Automated ITAM Tool Selection (video)
3. Assess organizational needs and shortlist vendors.
Narrow your focus to the most appropriate vendors.
- ITAM Vendor Shortlist Tool (excel)
4. Issue an RFP to collect data for assessment of shortlisted vendors.
Provide ITAM tool parameters to vendors.
- ITAM RFP Template (word)
5. Analyze responses.
Find the best fit.
- ITAM RFP Scoring Tool (excel)
6. Issue a script for vendors.
Maintain control of the demonstration.
- ITAM Demonstration Script Template (word)
*This is a bundle report containing multiple titles
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