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Business Process Management: The Missing Link Between Business and IT?
Cutter Consortium, Feb 2010
The focus of business process management (BPM) has shifted from a documentation activity typically driven by IT to a business responsibility in which processes are monitored and managed against key process indicators, and capabilities are created to simulate processes directly from models. BPM is finally penetrating the business and IT cultures and is poised to help organizations achieve the elusive goal of the model-driven, real-time enterprise.
The Cutter IT Journal issue Business Process Management: The Missing Link Between Business and IT? offers advice and recommendations on how to employ BPM effectively to maximize business performance and help bridge the divide commonly found between business and IT. You'll receive insightful opinion on the best ways to understand and position BPM, and strategies for exploiting the strengths of this concept without falling prey to the hype.
- BPM: Just Another Buzzword or an Essential Business-IT Link? by Claude R. Baudoin.
- Business Process Management: The New Old Thing? by Paul Clermont. Learn why BPM often failed in the past and discover new requirements for BPM teams to succeed.
- The Business Analyst Skill Gap by Kevin Brennan. Explore the role of the 'business analyst' and discover a method to assess and improve the business analyst's skills.
- What BPM Hat Are You Wearing? Perspectives on Business Process Management by Ian Gotts. Identify the four audiences for BPM and discuss the various models of the business and the connections that must exist between them.
- Value Chain Modeling: Linking Customer Value to Business Process Design and Automation by Fred Cummins. Consider business processes in the context of value chain analysis and focus on the delivery of customer value and optimizing processes across multiple lines of business.
- A Quantitative Approach to Process Improvement by Matthew Ganis and Lekha P. Panikulangara. Leverage the popularity of project retrospectives and apply them to measure and improve BPM efforts.
- Runtime Collaboration and Dynamic Modeling in BPM: Allowing the Business to Shape Its Own Processes on the Fly by Sandy Kemsley. Explore dynamic adaptation of processes on the fly and review two examples of products that include such capability.
Gain frank, honest opinion on the definition, scope, benefits, opportunities, and challenges of BPM.
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