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Nordic Human Resources Costs 2011
Waagstein Research AB, Jan 2011, Pages: 57
The purpose of this report is to map out the HR costs of Nordic companies.
This is done by:
- Reporting on the extent to which large Nordic companies use outsourcing of HR activities.
- Providing HR cost key ratios for Nordic companies such as HR cost as a share of turnover and HR cost per employee.
- Presenting how HR key cost ratios stand as per different service delivery models.
- Showing how the HR costs of Nordic companies are allocated to the categories that are used in the HR operations such as staff and HR IT systems.
- Displaying how the HR costs of Nordic companies are allocated to four main HR functions.
- Presenting how satisfied companies are with the performance of various HR functions and how this differs among sectors, company sizes and service delivery models.
- Showing how the use of outsourcing and SSCs affects the performance of HR operations.
- Reporting on how the use of outsourcing and SSCs are expected to change in the next two years.
- Presenting the driving forces behind evaluation of outsourcing and SSCs and who makes the decision regarding drivers.
- Reporting on the effect of a recent implementation of a new or upgraded HR IT system on the performance of the HR processes.
In covering these areas the report will amongst others be able to provide decision support in negotiating HR budgets
Key Questions
- How does your human resources cost level compare to other large Nordic companies in your industry?
- What differences are there in the allocation of costs for human resources resources and functions?
- How much do other large companies spend on human resources outsourcing?
- How do human resources staff allocate their time?
- Does the use of shared service centres and outsourcing affect satisfaction with human resources?
Method
This report is based on data collected from surveys of 83 large Nordic companies. The average turnover per employee in the companies is € 328,774 (median € 241,275). On average, full-time HR staff equivalents make up 1.4 percent of the total number of total full-time staff equivalents in the companies (median 1.0%).
The respondents are all leading decision makers with profound knowledge of their respective companies’ HR spending. In the great majority of the cases these are CFOs or HR managers. The data has been collected through telephone interviews.
The results from the survey are presented and analysed broken down by sector: Trade, Services and Manufacturing.
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