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US Wireless Spending by Vertical Markets: Spending, Drivers, Inhibitors, and Interesting Applications

In-Stat/MDR, Jan 2010, Pages: 94


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From road warriors and first responders to long-haul truckers, enterprise wireless spending reflects complex drivers and technologies that are not “off the shelf.” Unlike traditional wireless consumer voice, data, and handheld uses, proprietary business systems, customized industry solutions, and mandated requirements from email audits to court-admissible images can underlie decisions on wireless spending.

SAP, Oracle, PeopleSoft, Microsoft Office, etc. all play a considerable role in enterprise wireless. Systems can tether remote wireless workers to enterprise-wide business intelligence, IT support, and co-workers while enhancing customer service, efficiency, and workflow. Wireless access can become a window into the supply chain, an automated billing enabler, or a physician's check on conflicting drug prescriptions.

This report looks at nine vertical US industries and one consolidation of US verticals. It presents In-Stat's spending estimates by vertical, by type (voice, data, and handset), and by size of business reflecting US government NAICS categories. Within each vertical, In-Stat discusses each vertical's wireless drivers and presents illustrations of vertical business applications of wireless use.


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