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OSS/BSS Transformation: In Search of Agility
Business News Americas, Oct 2010, Pages: 12
A year ago, major support systems suppliers like Oracle and HP were predicting an uptick in deployments of Operations and Business Support Systems (OSS/BSS) for telecommunications service providers.
A search through the BNamericas story archive confirms the prediction, with at least a dozen support systems contracts reported so far this year, compared to half that number in all of 2009.
The main reason is simply that it’s a long time since telcos last upgraded their systems, but their hands have also been forced by the rapid rate of change in their industry, both due to internal development and external factors like competition and market dynamics.
The complexity of their operations has also increased as telcos evolve into multi-service providers, coupled with the inevitable march of these services into varied consumer segments that demand alternative pricing and packaging structures.
This report looks at how the latest breed of OSS/BSS systems provides telcos with a solution to these inherent problems, and we learn how much interest Latin American operators are showing in this option.
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This title is also available in the following language
El Cambio de OSS y BSS: En Busca de Agilidad (Spanish Version)
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