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Avaya - Unified Communications
Ovum, Feb 2011, Pages: 12
Introduction
Avaya has a solid background in telephony and communications, which it has translated into a credible unified communications offering. Ovum particularly likes the industry-standard and layered architecture approach.
Features and benefits
- Avaya Aura provides a distributed, enterprise-wide and multi-layered communications architecture with centralized IT management and control.
- The solution continues the company's tradition of feature set breadth, reliability, and high availability, as well as security and scalability.
Highlights
Avaya or its partners are able to provide support to customers along the entire lifecycle of the solution. A significant proportion of Avaya’s revenues come from services, which indicates that it has expertise and a strong position in the deployment of unified communications.
Your key questions answered
- The Avaya Aura Unified Communications offering is suitable for an organization of 250 employees upwards in any vertical.
- The solution is particularly pertinent for organizations that are looking to extend or replace existing telephony systems.
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