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Develop a Comprehensive Hardware Asset Management Strategy
Info-Tech Research Group, April 2011
Implement HAM to improve on Green IT and SAM.
Your Challenge
- Many companies consider Hardware Asset Management (HAM) to be an unnecessary expense.
- Because HAM directly benefits the IT department and no other business units, it is often difficult to get funding to initiate a HAM practice.
- Just like any worthwhile IT project, HAM requires time and effort to put the right people in place, adjust processes, and implement the right technology.
Our Advice
Critical Insight
- Implementing HAM proves to be invaluable for managing computer lifecycle and software, green IT initiatives, and expanding the management and reporting functions for the service desk.
- Be prepared to communicate the bigger picture to the business to justify implementing HAM.
Impact and Result
- Align the organization’s hardware asset management strategy with operational goals.
- Identify best practices to maximize hardware asset ROI while offering adequate risk protection.
- Construct the supporting documents you need to make the case.
- IT savings will start with hardware lifecycle management, saving as much as 15% on hardware, then paving the way for 30% through software asset management and gaining up to 15% efficiencies for the service desk
Get to Action
1. Build a hardware asset management strategy.
Take control of lifecycle & software management including financial management of assets.
- Storyboard: Develop a Comprehensive Hardware Asset Management Strategy (powerpoint)
- Hardware Asset Management (video)
2. Understand how HAM fits into IT processes.
Integrate HAM into the existing help desk and service desk processes.
- Hardware Asset Management Request Processes (pdf)
3. Build an end-user policy for equipment use.
Inform end users and enable their participation in securing assets.
- Equipment Use Policy (word)
4. Develop a HAM asset disposition policy.
Effectively manage e-waste and minimize the impact of asset disposal on the environment and the bottom line.
- Hardware Asset Disposition Policy (word)
5. Know what state HAM is in and what components are needed.
Determine readiness to initiate a HAM strategy.
- Hardware Asset Management Readiness Assessment (excel)
*This is a bundle package containing multiple titles.
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