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Manage a SharePoint Customization & Development Team

Description:
What you need to know to optimize SharePoint functionality & usability.

Your Challenge

- Businesses have made the decision to invest in SharePoint, and have typically tasked IT with deployment and basic administration of the implementation. However, IT is not an expert in business process and doesn’t have the time to build custom processes or even basic administration, so businesses find themselves struggling with an out-of-the-box solution that falls short of expectations.

- For businesses that want to fully utilize the collaborative functions, the workflows and processes that SharePoint promises, they must enter into customization and development projects. Assuming that any of their developers or outsourced development partners can get the job done, they enter into projects that ultimately fail or take enormous amounts of time to complete. These projects disappoint expectations and leave development teams labeled as the bad guys.

Our Advice

Critical Insight

- SharePoint 2010 includes built-in functionality that allows organizations to create effective business solutions that go beyond document repository, even without development effort, provided staff follow best practices.

- Having a SharePoint expert is more important than having a development team. But with both involved, SharePoint can become a primary development platform and the main vehicle for delivering solutions to the business.

- Training end users how to use customized SharePoint solutions (i.e. going beyond training on SharePoint features) is greatly undervalued, and has contributed to most organizations reporting that SharePoint is significantly underused.
Impact and Result

- Determine the level of planning, customization, expertise, and training required to meet business expectations of SharePoint 2010.

- Understand the differences and relative capabilities of the customization levels available.

- Be conscious of the challenges faced by the SharePoint customization team and how to mitigate their effects.

- Build a SharePoint team with the proper resources and tools to deliver effective business solutions.

Get to Action

1. Understand the capabilities of SharePoint 2010 and the resources needed to meet business requirements.
Customize SharePoint to meet business needs, including enhanced collaboration, workflows, and document management.

- Storyboard: Manage a SharePoint Customization & Development Team (poweroint)
- SharePoint 2010 Customization & Development Strategy (video)

2. Assess organizational readiness in terms of people, process, and technology.
Identify where improvements should be made to have the proper resources in place to take advantage of SharePoint.

- SharePoint Development Readiness Assessment Tool (excel)

3. Estimate and track SharePoint development TCO.
Determine if SharePoint development makes financial sense for your organization, and budget appropriately.

- SharePoint Development TCO Tool (excel)

4. Identify the skills the SharePoint team requires for success.
Assess the current team’s skillset, and if necessary, hire the needed resources.

- SharePoint Developer (Word)
- SharePoint Designer (Word)
- SharePoint Administrator (Word)
- SharePoint Solutions Architect (Word)
- SharePoint Business Analyst (Word)

*This is a bundle report with multiple titles
 
Contents:
- Storyboard: Manage a SharePoint Customization & Development Team (poweroint)
- SharePoint 2010 Customization & Development Strategy (video)
- SharePoint Development Readiness Assessment Tool (excel)
- SharePoint Development TCO Tool (excel)
- SharePoint Developer (Word)
- SharePoint Designer (Word)
- SharePoint Administrator (Word)
- SharePoint Solutions Architect (Word)
- SharePoint Business Analyst (Word)
 
Contents:
What you receive:

*Storyboard: Manage a SharePoint Customization & Development Team (poweroint)

SharePoint is vastly underused due to the challenges associated with customized solutions. While SharePoint 2010 reduces the need for development, it is still a complex platform, and developers play a key role in meeting business-specific requirements. To get the expected return on the SharePoint investment and put the appropriate resources in place to meet specific requirements, understand SharePoint 2010 capabilities:

- With no customization.

- With customization using built-in functionality (i.e. with no development).

- With development resources.

With SharePoint 2010 being so complex (60-70% more than its predecessor), training and experience are crucial ingredients for a successful SharePoint team. Don’t expect that developers will be capable of producing quality projects that are performance-tuned specifically for SharePoint, without an understanding of the “SharePoint way.”

*SharePoint 2010 Customization & Development Strategy (video)

To get the expected return on your SharePoint 2010 investment, understand the planning, customization, expertise, and training required to achieve desired results. This video covers:

- SharePoint Team Strategy: building the team with the right roles and skills.

- SharePoint Customizing/Developing: flexible and feature-rich for both non-developers and developers.

- SharePoint Keys to Success: six best practices.

Stick to realistic budgets and schedules and apply an agile project methodology for best results from the SharePoint development project. Ensure project priorities are based on documented business needs and processes.

*SharePoint Development Readiness Assessment Tool (excel)

The ease-of-use of SharePoint leads to the false expectation that all IT needs to do is install and let each department begin using it, led by staff without proper training, experience, or resources. This results in disorganized and poorly implemented SharePoint solutions that do not meet business expectations – to the point where SharePoint has become a bad word in many organizations.

Use this tool to assess your organization’s readiness and better understand what you need to be successful in terms of:

- People (skillsets, experience)

- Process (involving business and IT)

- Technology (having the right development tools in place)

This tool will provide you with an overall readiness score in each area as well as specific recommendations to address any shortcomings.

*SharePoint Development TCO Tool (excel)

SharePoint has been sold as a jack-of-all trades platform that can be used for virtually all business needs. But many organizations go into this investment without a full understanding of how much customization or development may be required for SharePoint to truly meet business requirements, including providing solutions such as automated workflows, enhanced collaboration environments, and document management. Use this tool to:

- Estimate development effort and cost, including additional effort beyond an outsourcer.

- Determine total costs including development costs, licensing, and training.

This tool will help you estimate the costs involved whether you are outsourcing development, doing all the work in-house, or taking a hybrid approach.

*SharePoint Developer (Word)

The SharePoint Developer is responsible for developing business-changing enterprise solutions with SharePoint 2010 and other leading-edge technologies. The ideal candidate will have experience developing web applications using Microsoft and compatible technologies.

*SharePoint Designer (Word)

The SharePoint Designer is responsible for implementing custom workflow, collaboration, and document management solutions in Microsoft SharePoint Server 2010 using a combination of SharePoint Designer, built-in functionality, and custom web parts provided by our development team or external sources.

*SharePoint Administrator (Word)

The SharePoint Administrator is responsible for the administration and maintenance of the SharePoint application and servers in the SharePoint farm. Candidates require proven experience with Microsoft SharePoint 2007 or 2010 administration.

*SharePoint Solutions Architect (Word)

The SharePoint Solutions Architect will be the point person for all SharePoint projects. This includes leading the SharePoint team in the analysis, design, development, and deployment of SharePoint solutions. Examples of these solutions may include enterprise content management, client-facing portals, custom business process workflows, and business intelligence dashboards.

*SharePoint Business Analyst (Word)

The responsibilities of the SharePoint Business Analyst will include working with all stakeholders (including business leaders and end users) to analyze business needs, working with the Solutions Architect to design an appropriate solution, and working with developers to ensure that the SharePoint solutions meet stakeholder expectations.
 
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