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Workscripts: Perfect Phrases for High-Stakes Conversations
John Wiley and Sons Ltd, Jan 2011, Pages: 242
What to say in today's toughest workplace situations
Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.
Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including:
- Negotiating severance
- Performance reviews
- Responding to a pay cut
- Asking for a raise or promotion
- Terminating a friend
- Job interviews
- Dealing with difficult bosses
- And many more
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