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Academic Library Computer Technology Benchmarks

Primary Research Group, April 2011, Pages: 191


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Academic Library Computer Technology Benchmarks looks at the computer use and purchasing plans of academic libraries worldwide. The report examines plans for workstations, laptops, netbooks, tablet computer, smartphones and other forms of computer technology. The nearly 200 page report also looks at IT staffing levels in libraries, and the relationship between library and general college IT departments, especially in the area of purchasing decision making. In addition to examing the crucial issue of laptops vs fixed workstations, and the report looks at how libraries are responding to the challenges of mobile computing, and how they are teaching patrons to use these and other library technology.

The nearly 200 page study looks closely at academic library practices and plans for the use and purchase of workstations, personal computers, laptops, netbooks, tablet computers and smartphones and other hand held wireless devices. The report presents precise data on the stock and recent and planned purchases of many forms of computer technology, with highly specific data on spending on particular brands such as the Apple iPad, Blackberry, Android, Dell laptops and other brands and types of technology. The study also presents information on in library use of and purchases of classroom information technology such as electronic whiteboards and clickers, as well as data on library technology centers and information commons.

In addition the report examines technology training issues, such as the use of online and video instruction, social network-based instruction, virtual reference and other technology training mediums for library patrons. Another issue explored is the staffing of library technology departments and the relationship between library IT personnel and general college IT personnel.

Just a few of the reports thousands of findings are:
- The mean number of personal computers purchased in the 2010-11 academic year by the colleges in the sample was 18.6.
- 10.06% of planned acquisitions were for Apple Computers; less than 1% for community colleges but more than 20% for research universities.
- Sampled libraries purchased a mean of 13.98 laptop computers in the past year.
- The libraries in the sample had a mean stock of only 6.36 dual boot computers that can run both the Apple and Microsoft operating systems.
- 62% of college libraries sampled maintain their own IT department separate from that of the college IT Department.
- The average academic library computer center has from 14-15 workstations.
- 34.5% of libraries sampled have made provisions for access to library resources through smartphones.
- Public colleges plan to spend significantly more than private colleges on smartphone technology.


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