Academic Interlibrary Loan Benchmarks, 2011 Edition

Primary Research Group, April 2011, Pages: 140

Academic Interlibrary Loan Benchmarks presents the results of a survey of th einterlibrary loan operations of 75 academic libraries predominantly in the USA, the UK and Canada. The 140 page report presents data on staffing, budgeting, shipping expenses and other facets of interlibrary loan departmental management. The study also offers details on the impact of eBooks, digital repositories, and distance learning programs on interlibrary loan practices.

The report also covers developments in consortiums, state networks, the negotiation of interlibary loan contract terms with information providers, work flow studies, automation, fee structure and other facets of and issues in interlibrary loan in a higher education setting. Data is broken out by size and type of library and for public and private institutions.

Just a few of the report's many findings are that:

- The median aggregate 3-year increase in the use of interlibrary loan for the libraries in the sample was 14%.

- Mean turnaround time for articles borrowed was 3.03 days but the range was extraordinary, from 0.50 to 8.67 days. Private colleges had a somewhat better record than the public colleges. - 2.61 days to 3.3 days.

- On average, institutions in the sample spent a little more than $3,500 on shipping charges related to interlibrary loan, yet at least one research university spent $33,000 on such services.

- A hair less than half of ILL service departments (48.68%) require an MLS/MLIS-holding librarian to supervise operations.

- More than three-quarters (77.33%) of the interlibrary loan units of the institutions surveyed have not performed workflow studies to review practices and staffing.

LIST OF TABLES

THE QUESTIONNAIRE

PARTICIPANTS

SUMMARY OF MAIN FINDINGS

CHAPTER ONE: ILL SERVICES

Question One: What has been the aggregate increase or decrease in traditional interlibrary loan services over the past three years?

Question Two: To the best of your knowledge has the library performed a user survey for your ILL services within the past four years?

Question Three: What are your average turnaround times for borrowing article requests?

Question Four: What are your average turnaround times for borrowing book requests?

Question Five: What are your average turnaround times for lending article requests?

Question Six: What are your average turnaround times for lending book requests?

Question Seven: What are your average turnaround times for lending videos?

Question Eight: What are your average turnaround times for borrowing videos?

Question Nine: Is it routine practice in your department to first check to see if an item is available at your own library before fulfilling an inter-library loan request?

Question Ten: Estimate the percentage of interlibrary loan requests that you get for books or book chapters that can actually be fulfilled with the resources possessed by your college library?

Question Eleven: Estimate the percentage of interlibrary loan requests that you get for journal articles that can actually be fulfilled with the resources possessed by your college library?

Question Twelve: Estimate the percentage of interlibrary loan requests that you get for non-journal periodical articles that can actually be fulfilled with the resources possessed by your college library?

CHAPTER TWO: SHIPPING

Question Thirteen: How much did the library spend in the last year for which you have records on shipping and courier fees related to inter-library loa
Question Fourteen: What criteria does your library use to determine the best shipping method for your interlibrary loans?

Question Fifteen: What materials and resources does your courier service distribute? Please explain

Question Sixteen: What was you spending in the past year on US Mail or other National Mail Service if your college is not located in the USA for interlibrary loan?

Question Seventeen: What was you spending in the past year on United Parcel Service (UPS) if your college is not located in the USA for interlibrary lo
Question Eighteen: What was you spending in the past year on Federal Express if your college is not located in the USA for interlibrary loan?

Question Nineteen: What was you spending in the past year on other carriers if your college is not located in the USA for interlibrary loan?

CHAPTER THREE: SPECIAL COLLECTIONS AND UNIQUE CIRCUMSTANCES

Question Twenty: What is the policy of your library on the interlibrary loan of audiovisual materials, such as videorecordings, software, audiorecordings, and other special materials, including maps, art work, rare materials, and so on? If your library does not allow ILL of these materials, please explain the reasons why

Question Twenty-one: Do any of your library's ebook licenses allow for interlibrary loan?

Question Twenty-two: Does your library do interlibrary loan with foreign countries?

CHAPTER FOUR: IMPACT OF DIGITAL REPOSITORIES

Question Twenty-three: Approximately what percentage of your library's interlibrary loan requests for journal articles is fulfilled by downloading from or referring patrons to institutional digital repositories?

Question Twenty-four: Approximately what percentage of your library's interlibrary loan requests for books is fulfilled by downloading from or referring patrons to institutional digital repositories?

Question Twenty-five: Approximately what percentage of your library's interlibrary loan requests for articles from periodicals other than journal articles is fulfilled by downloading from or referring patrons to institutional digital repositories?

Question Twenty-six: How would you describe the impact of the availability of content through institutional digital repositories on your inter-library loan operations?

Question Twenty-seven: Which particular institutional digital repositories have you found most useful in satisfying patron requests?

Question Twenty-eight: If the use of institutional digital repositories has helped you to reduce spending on interlibrary loan through reduced or eliminated article fees and lower postal/transport costs, can you quantify these gains over the past year?

CHAPTER FIVE: IMPACT OF EBOOKS

Question Twenty-nine: Does your department procure eBooks for library patrons that are not in your library's regular collection?

Question Thirty: Has your library partnered with any aggregator, publisher, distributor or other supplier of eBooks to supply eBooks for limited periods of time so that they might be suitable for interlibrary loan?

Question Thirty-one: How much did the interlibrary loan department spend to borrow or otherwise procure eBooks specifically for the purpose of meeting interlibrary loan requests?

Question Thirty-two: If your library has policies or is developing policies on the use of eBooks in interlibrary loan then please describe your policies or plans

Question Thirty-three: As an educated guess, what percentage of your initial interlibrary loan requests for books do you feel might be satisfied by reference to Google Scholar, Google Books or other gratis eBook sites?

CHAPTER SIX: STATE (OR PROVINCIAL FOR CANADA) BORROWING NETWORKS

Question Thirty-four: Does your state have a state borrowing network?

Question Thirty-five: Does your library participate in the state borrowing network?

Question Thirty-six: Does your library use state ILL/DD/EDD statistical reports for any purposes?

CHAPTER SEVEN: DEPARTMENTAL RESPONSIBILITY

Question Thirty-seven: Are your library's interlibrary loan and document delivery services performed largely by the same library unit or separate unit
Question Thirty-eight: Does the circulation department handle any part of ILL/DD/EDD work?

Question Thirty-nine: Has the use of ILL automation changed over the last 5 years? Please explain, and describe the effect it has had on workflows and staffing

CHAPTER EIGHT: CONTRACT TERMS

Question Forty: To the best of your knowledge has your library ever tried to negotiate broader license terms for institutional and patron use of your digital collections, specifically for interlibrary loan and e-reserve use?

Question Forty-one: If your library has made such efforts, about what percentage of the time has your library been able to alter in any way the terms of inter-library loan so that they are in your view more favorable for the library?

CHAPTER NINE: WORKFLOW STUDIES

Question Forty-two: Has your ILL/DD/EDD unit performed workflow studies to review practices and staffing?

Question Forty-three: If the library has performed workflow studies for ILL, please describe the purposes of the studies, and outline what changes resulted from them

CHAPTER TEN: PERSONNEL

Question Forty-four: Does your interlibrary loan or document delivery department require an MLS/MLIS librarian to supervise its operations?

Question Forty-five: What is the total number of FTE positions in your ILL/DD/EDD staff?

Question Forty-six: How many of fulltime professionals (MLS) do you have on your ILL/DD/EDD staff?

Question Forty-seven: How many of fulltime non-professionals do you have on your ILL/DD/EDD staff?

Question Forty-eight: How many of part-time professionals (MLS/MLIS) do you have on your ILL/DD/EDD staff?

Question Forty-nine: How many of part-time non-professionals do you have on your ILL/DD/EDD staff?

Question Fifty: How many of student workers do you have on your ILL/DD/EDD staff?

Question Fifty-one: How many of other workers (not mentioned above) do you have on your ILL/DD/EDD staff?

CHAPTER ELEVEN: BUDGETS & FEES

Question Fifty-two: Does your library charge fees for any portion of Interlibrary Loan, Document Delivery, or Electronic Document Delivery? Please explain what fees are charged, and why

Question Fifty-three: What is your approximate current annual budget for ILL DD/EDD operations, excluding staff costs, but including automation costs, copyright costs, material costs, and other operating costs?

Question Fifty-four: What has been your percentage change in your budget over the past year?

Question Fifty-five: What do you expect will be the percentage change in your budget over the next year?

Question Fifty-six: What were total annual fee revenues in the past year for ILL/EDD/DD in the past year?

Question Fifty-seven: Library management expects ILL/DD/EDD services to: (pick on answer)

CHAPTER TWELVE: DISTANCE LEARNING AND ILL

Question Fifty-eight: If your college has a distance learning program of any kind, approximately what percentage of your library's inter-library loan request volume (from other institutions to your library) is accounted for by requests from your colleges distance learning students or instructors?

Question Fifty-nine: Please comment on how, or if, your institution's distance learning programs have affected your ILL/DD/EDD operations and statistics?

LIST OF TABLES
TABLE 11: WHAT HAS BEEN THE AGGREGATE INCREASE OR DECREASE IN TRADITIONAL INTERLIBRARY LOAN SERVICES OVER THE PAST THREE YEARS?

TABLE 12: WHAT HAS BEEN THE AGGREGATE INCREASE OR DECREASE IN TRADITIONAL INTERLIBRARY LOAN SERVICES OVER THE PAST THREE YEARS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 13: WHAT HAS BEEN THE AGGREGATE INCREASE OR DECREASE IN TRADITIONAL INTERLIBRARY LOAN SERVICES OVER THE PAST THREE YEARS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 14: WHAT HAS BEEN THE AGGREGATE INCREASE OR DECREASE IN TRADITIONAL INTERLIBRARY LOAN SERVICES OVER THE PAST THREE YEARS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 15: TO THE BEST OF YOUR KNOWLEDGE HAS THE LIBRARY PERFORMED A USER SURVEY FOR YOUR ILL SERVICES WITHIN THE PAST FOUR YEARS?

TABLE 16: TO THE BEST OF YOUR KNOWLEDGE HAS THE LIBRARY PERFORMED A USER SURVEY FOR YOUR ILL SERVICES WITHIN THE PAST FOUR YEARS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 17: TO THE BEST OF YOUR KNOWLEDGE HAS THE LIBRARY PERFORMED A USER SURVEY FOR YOUR ILL SERVICES WITHIN THE PAST FOUR YEARS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 18: TO THE BEST OF YOUR KNOWLEDGE HAS THE LIBRARY PERFORMED A USER SURVEY FOR YOUR ILL SERVICES WITHIN THE PAST FOUR YEARS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 19: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING ARTICLE REQUESTS?

TABLE 110: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING ARTICLE REQUESTS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 111: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING ARTICLE REQUESTS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 112: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING ARTICLE REQUESTS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 113: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING BOOK REQUESTS?

TABLE 114: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING BOOK REQUESTS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 115: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING BOOK REQUESTS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 116: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING BOOK REQUESTS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 117: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING ARTICLE REQUESTS?

TABLE 118: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING ARTICLE REQUESTS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 119: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING ARTICLE REQUESTS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 120: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING ARTICLE REQUESTS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 121: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING BOOK REQUESTS?

TABLE 122: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING BOOK REQUESTS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 123: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING BOOK REQUESTS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 124: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING BOOK REQUESTS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 125: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING VIDEOS?

TABLE 126: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING VIDEOS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 127: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING VIDEOS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 128: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR LENDING VIDEOS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 129: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING VIDEOS?

TABLE 130: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING VIDEOS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 131: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING VIDEOS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 132: WHAT ARE YOUR AVERAGE TURNAROUND TIMES FOR BORROWING VIDEOS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 133: IS IT ROUTINE PRACTICE IN YOUR DEPARTMENT TO FIRST CHECK TO SEE IF AN ITEM IS AVAILABLE AT YOUR OWN LIBRARY BEFORE FULFILLING AN INTER-LIBRARY LOAN REQUEST?

TABLE 134: IS IT ROUTINE PRACTICE IN YOUR DEPARTMENT TO FIRST CHECK TO SEE IF AN ITEM IS AVAILABLE AT YOUR OWN LIBRARY BEFORE FULFILLING AN INTER-LIBRARY LOAN REQUEST? BROKREN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 135: IS IT ROUTINE PRACTICE IN YOUR DEPARTMENT TO FIRST CHECK TO SEE IF AN ITEM IS AVAILABLE AT YOUR OWN LIBRARY BEFORE FULFILLING AN INTER-LIBRARY LOAN REQUEST? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 136: IS IT ROUTINE PRACTICE IN YOUR DEPARTMENT TO FIRST CHECK TO SEE IF AN ITEM IS AVAILABLE AT YOUR OWN LIBRARY BEFORE FULFILLING AN INTER-LIBRARY LOAN REQUEST? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 137: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR BOOKS OR BOOK CHAPTERS THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY?

TABLE 138: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR BOOKS OR BOOK CHAPTERS THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 139: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR BOOKS OR BOOK CHAPTERS THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 140: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR BOOKS OR BOOK CHAPTERS THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 141: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR JOURNAL ARTICLES THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY?

TABLE 142: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR JOURNAL ARTICLES THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 143: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR JOURNAL ARTICLES THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 144: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR JOURNAL ARTICLES THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 145: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR NON-JOURNAL PERIODICAL ARTICLES THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY?

TABLE 146: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR NON-JOURNAL PERIODICAL ARTICLES THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 147: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR NON-JOURNAL PERIODICAL ARTICLES THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 148: ESTIMATE THE PERCENTAGE OF INTERLIBRARY LOAN REQUESTS THAT YOU GET FOR NON-JOURNAL PERIODICAL ARTICLES THAT CAN ACTUALLY BE FULFILLED WITH THE RESOURCES POSSESSED BY YOUR COLLEGE LIBRARY? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 21: HOW MUCH DID THE LIBRARY SPEND IN THE LAST YEAR FOR WHICH YOU HAVE RECORDS ON SHIPPING AND COURIER FEES RELATED TO INTER-LIBRARY LOAN?

TABLE 22: HOW MUCH DID THE LIBRARY SPEND IN THE LAST YEAR FOR WHICH YOU HAVE RECORDS ON SHIPPING AND COURIER FEES RELATED TO INTER-LIBRARY LOAN? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 23: HOW MUCH DID THE LIBRARY SPEND IN THE LAST YEAR FOR WHICH YOU HAVE RECORDS ON SHIPPING AND COURIER FEES RELATED TO INTER-LIBRARY LOAN? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 24: HOW MUCH DID THE LIBRARY SPEND IN THE LAST YEAR FOR WHICH YOU HAVE RECORDS ON SHIPPING AND COURIER FEES RELATED TO INTER-LIBRARY LOAN? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 25: WHAT WAS YOU SPENDING IN THE PAST YEAR ON US MAIL OR OTHER NATIONAL MAIL SERVICE IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN?

TABLE 26: WHAT WAS YOU SPENDING IN THE PAST YEAR ON US MAIL OR OTHER NATIONAL MAIL SERVICE IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 27: WHAT WAS YOU SPENDING IN THE PAST YEAR ON US MAIL OR OTHER NATIONAL MAIL SERVICE IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 28: WHAT WAS YOU SPENDING IN THE PAST YEAR ON US MAIL OR OTHER NATIONAL MAIL SERVICE IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 29: WHAT WAS YOU SPENDING IN THE PAST YEAR ON UNITED PARCEL SERVICE (UPS) IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN?

TABLE 210: WHAT WAS YOU SPENDING IN THE PAST YEAR ON UNITED PARCEL SERVICE (UPS) IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 211: WHAT WAS YOU SPENDING IN THE PAST YEAR ON UNITED PARCEL SERVICE (UPS) IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 212: WHAT WAS YOU SPENDING IN THE PAST YEAR ON UNITED PARCEL SERVICE (UPS) IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 213: WHAT WAS YOU SPENDING IN THE PAST YEAR ON FEDERAL EXPRESS IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN?

TABLE 214: WHAT WAS YOU SPENDING IN THE PAST YEAR ON FEDERAL EXPRESS IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 215: WHAT WAS YOU SPENDING IN THE PAST YEAR ON FEDERAL EXPRESS IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 216: WHAT WAS YOU SPENDING IN THE PAST YEAR ON FEDERAL EXPRESS IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 217: WHAT WAS YOU SPENDING IN THE PAST YEAR ON OTHER CARRIERS IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN?

TABLE 218: WHAT WAS YOU SPENDING IN THE PAST YEAR ON OTHER CARRIERS IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 219: WHAT WAS YOU SPENDING IN THE PAST YEAR ON OTHER CARRIERS IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 220: WHAT WAS YOU SPENDING IN THE PAST YEAR ON OTHER CARRIERS IF YOUR COLLEGE IS NOT LOCATED IN THE USA FOR INTERLIBRARY LOAN? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 31: DO ANY OF YOUR LIBRARY'S EBOOK LICENSES ALLOW FOR INTERLIBRARY LOAN?

TABLE 32: DO ANY OF YOUR LIBRARY'S EBOOK LICENSES ALLOW FOR INTERLIBRARY LOAN? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 33: DO ANY OF YOUR LIBRARY'S EBOOK LICENSES ALLOW FOR INTERLIBRARY LOAN? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 34: DO ANY OF YOUR LIBRARY'S EBOOK LICENSES ALLOW FOR INTERLIBRARY LOAN? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 35: DOES YOUR LIBRARY DO INTERLIBRARY LOAN WITH FOREIGN COUNTRIES?

TABLE 36: DOES YOUR LIBRARY DO INTERLIBRARY LOAN WITH FOREIGN COUNTRIES? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 37: DOES YOUR LIBRARY DO INTERLIBRARY LOAN WITH FOREIGN COUNTRIES? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 38: DOES YOUR LIBRARY DO INTERLIBRARY LOAN WITH FOREIGN COUNTRIES? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 41: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR JOURNAL ARTICLES IS FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES?

TABLE 42: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR JOURNAL ARTICLES IS FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 43: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR JOURNAL ARTICLES IS FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 44: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR JOURNAL ARTICLES IS FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 45: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR BOOKS IS FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES?

TABLE 46: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR BOOKS IS FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 47: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR BOOKS IS FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 48: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR BOOKS IS FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 49: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR ARTICLES FROM PERIODICALS OTHER THAN JOURNAL ARTICLES IS FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES?

TABLE 410: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR ARTICLES FROM PERIODICALS OTHER THAN JOURNAL ARTICLES ARE FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 411: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR ARTICLES FROM PERIODICALS OTHER THAN JOURNAL ARTICLES ARE FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 412: APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTERLIBRARY LOAN REQUESTS FOR ARTICLES FROM PERIODICALS OTHER THAN JOURNAL ARTICLES ARE FULFILLED BY DOWNLOADING FROM OR REFERRING PATRONS TO INSTITUTIONAL DIGITAL REPOSITORIES? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 51: DOES YOUR DEPARTMENT PROCURE EBOOKS FOR LIBRARY PATRONS THAT ARE NOT IN YOUR LIBRARY'S REGULAR COLLECTION?

TABLE 52: DOES YOUR DEPARTMENT PROCURE EBOOKS FOR LIBRARY PATRONS THAT ARE NOT IN YOUR LIBRARY'S REGULAR COLLECTION? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 53: DOES YOUR DEPARTMENT PROCURE EBOOKS FOR LIBRARY PATRONS THAT ARE NOT IN YOUR LIBRARY'S REGULAR COLLECTION? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 54: DOES YOUR DEPARTMENT PROCURE EBOOKS FOR LIBRARY PATRONS THAT ARE NOT IN YOUR LIBRARY'S REGULAR COLLECTION? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 55: HAS YOUR LIBRARY PARTNERED WITH ANY AGGREGATOR, PUBLISHER, DISTRIBUTOR OR OTHER SUPPLIER OF EBOOKS TO SUPPLY EBOOKS FOR LIMITED PERIODS OF TIME SO THAT THEY MIGHT BE SUITABLE FOR INTERLIBRARY LOAN?

TABLE 56: HAS YOUR LIBRARY PARTNERED WITH ANY AGGREGATOR, PUBLISHER, DISTRIBUTOR OR OTHER SUPPLIER OF EBOOKS TO SUPPLY EBOOKS FOR LIMITED PERIODS OF TIME SO THAT THEY MIGHT BE SUITABLE FOR INTERLIBRARY LOAN? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 57: HAS YOUR LIBRARY PARTNERED WITH ANY AGGREGATOR, PUBLISHER, DISTRIBUTOR OR OTHER SUPPLIER OF EBOOKS TO SUPPLY EBOOKS FOR LIMITED PERIODS OF TIME SO THAT THEY MIGHT BE SUITABLE FOR INTERLIBRARY LOAN? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 58: HAS YOUR LIBRARY PARTNERED WITH ANY AGGREGATOR, PUBLISHER, DISTRIBUTOR OR OTHER SUPPLIER OF EBOOKS TO SUPPLY EBOOKS FOR LIMITED PERIODS OF TIME SO THAT THEY MIGHT BE SUITABLE FOR INTERLIBRARY LOAN? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 59: HOW MUCH DID THE INTERLIBRARY LOAN DEPARTMENT SPEND TO BORROW OR OTHERWISE PROCURE EBOOKS SPECIFICALLY FOR THE PURPOSE OF MEETING INTERLIBRARY LOAN REQUESTS?

TABLE 510: HOW MUCH DID THE INTERLIBRARY LOAN DEPARTMENT SPEND TO BORROW OR OTHERWISE PROCURE EBOOKS SPECIFICALLY FOR THE PURPOSE OF MEETING INTERLIBRARY LOAN REQUESTS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 511: HOW MUCH DID THE INTERLIBRARY LOAN DEPARTMENT SPEND TO BORROW OR OTHERWISE PROCURE EBOOKS SPECIFICALLY FOR THE PURPOSE OF MEETING INTERLIBRARY LOAN REQUESTS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 512: HOW MUCH DID THE INTERLIBRARY LOAN DEPARTMENT SPEND TO BORROW OR OTHERWISE PROCURE EBOOKS SPECIFICALLY FOR THE PURPOSE OF MEETING INTERLIBRARY LOAN REQUESTS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 513: AS AN EDUCATED GUESS, WHAT PERCENTAGE OF YOUR INITIAL INTERLIBRARY LOAN REQUESTS FOR BOOKS DO YOU FEEL MIGHT BE SATISFIED BY REFERENCE TO GOOGLE SCHOLAR, GOOGLE BOOKS OR OTHER GRATIS EBOOK SITES?

TABLE 514: AS AN EDUCATED GUESS, WHAT PERCENTAGE OF YOUR INITIAL INTERLIBRARY LOAN REQUESTS FOR BOOKS DO YOU FEEL MIGHT BE SATISFIED BY REFERENCE TO GOOGLE SCHOLAR, GOOGLE BOOKS OR OTHER GRATIS EBOOK SITES? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 515: AS AN EDUCATED GUESS, WHAT PERCENTAGE OF YOUR INITIAL INTERLIBRARY LOAN REQUESTS FOR BOOKS DO YOU FEEL MIGHT BE SATISFIED BY REFERENCE TO GOOGLE SCHOLAR, GOOGLE BOOKS OR OTHER GRATIS EBOOK SITES? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 516: AS AN EDUCATED GUESS, WHAT PERCENTAGE OF YOUR INITIAL INTERLIBRARY LOAN REQUESTS FOR BOOKS DO YOU FEEL MIGHT BE SATISFIED BY REFERENCE TO GOOGLE SCHOLAR, GOOGLE BOOKS OR OTHER GRATIS EBOOK SITES? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 61: DOES YOUR STATE HAVE A STATE BORROWING NETWORK?

TABLE 62: DOES YOUR STATE HAVE A STATE BORROWING NETWORK? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 63: DOES YOUR STATE HAVE A STATE BORROWING NETWORK? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 64: DOES YOUR STATE HAVE A STATE BORROWING NETWORK? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 65: DOES YOUR LIBRARY PARTICIPATE IN THE STATE BORROWING NETWORK?

TABLE 66: DOES YOUR LIBRARY PARTICIPATE IN THE STATE BORROWING NETWORK? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 67: DOES YOUR LIBRARY PARTICIPATE IN THE STATE BORROWING NETWORK? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 68: DOES YOUR LIBRARY PARTICIPATE IN THE STATE BORROWING NETWORK? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 69: DOES YOUR LIBRARY USE STATE ILL/DD/EDD STATISTICAL REPORTS FOR ANY PURPOSES?

TABLE 610: DOES YOUR LIBRARY USE STATE ILL/DD/EDD STATISTICAL REPORTS FOR ANY PURPOSES? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 611: DOES YOUR LIBRARY USE STATE ILL/DD/EDD STATISTICAL REPORTS FOR ANY PURPOSES? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 612: DOES YOUR LIBRARY USE STATE ILL/DD/EDD STATISTICAL REPORTS FOR ANY PURPOSES? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 71: ARE YOUR LIBRARY'S INTERLIBRARY LOAN AND DOCUMENT DELIVERY SERVICES PERFORMED LARGELY BY THE SAME LIBRARY UNIT OR SEPARATE UNITS?

TABLE 72: ARE YOUR LIBRARY'S INTERLIBRARY LOAN AND DOCUMENT DELIVERY SERVICES PERFORMED LARGELY BY THE SAME LIBRARY UNIT OR SEPARATE UNITS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 73: ARE YOUR LIBRARY'S INTERLIBRARY LOAN AND DOCUMENT DELIVERY SERVICES PERFORMED LARGELY BY THE SAME LIBRARY UNIT OR SEPARATE UNITS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 74: ARE YOUR LIBRARY'S INTERLIBRARY LOAN AND DOCUMENT DELIVERY SERVICES PERFORMED LARGELY BY THE SAME LIBRARY UNIT OR SEPARATE UNITS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 75: DOES THE CIRCULATION DEPARTMENT HANDLE ANY PART OF ILL/DD/EDD WORK?

TABLE 76: DOES THE CIRCULATION DEPARTMENT HANDLE ANY PART OF ILL/DD/EDD WORK? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 77: DOES THE CIRCULATION DEPARTMENT HANDLE ANY PART OF ILL/DD/EDD WORK? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 78: DOES THE CIRCULATION DEPARTMENT HANDLE ANY PART OF ILL/DD/EDD WORK? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 81: TO THE BEST OF YOUR KNOWLEDGE HAS YOUR LIBRARY EVER TRIED TO NEGOTIATE BROADER LICENSE TERMS FOR INSTITUTIONAL AND PATRON USE OF YOUR DIGITAL COLLECTIONS, SPECIFICALLY FOR INTERLIBRARY LOAN AND E-RESERVE USE?

TABLE 82: TO THE BEST OF YOUR KNOWLEDGE HAS YOUR LIBRARY EVER TRIED TO NEGOTIATE BROADER LICENSE TERMS FOR INSTITUTIONAL AND PATRON USE OF YOUR DIGITAL COLLECTIONS, SPECIFICALLY FOR INTERLIBRARY LOAN AND E-RESERVE USE? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 83: TO THE BEST OF YOUR KNOWLEDGE HAS YOUR LIBRARY EVER TRIED TO NEGOTIATE BROADER LICENSE TERMS FOR INSTITUTIONAL AND PATRON USE OF YOUR DIGITAL COLLECTIONS, SPECIFICALLY FOR INTERLIBRARY LOAN AND E-RESERVE USE? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 84: TO THE BEST OF YOUR KNOWLEDGE HAS YOUR LIBRARY EVER TRIED TO NEGOTIATE BROADER LICENSE TERMS FOR INSTITUTIONAL AND PATRON USE OF YOUR DIGITAL COLLECTIONS, SPECIFICALLY FOR INTERLIBRARY LOAN AND E-RESERVE USE? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 85: IF YOUR LIBRARY HAS MADE SUCH EFFORTS, ABOUT WHAT PERCENTAGE OF THE TIME HAS YOUR LIBRARY BEEN ABLE TO ALTER IN ANY WAY THE TERMS OF INTER-LIBRARY LOAN SO THAT THEY ARE IN YOUR VIEW MORE FAVORABLE FOR THE LIBRARY?

TABLE 86: IF YOUR LIBRARY HAS MADE SUCH EFFORTS, ABOUT WHAT PERCENTAGE OF THE TIME HAS YOUR LIBRARY BEEN ABLE TO ALTER IN ANY WAY THE TERMS OF INTER-LIBRARY LOAN SO THAT THEY ARE IN YOUR VIEW MORE FAVORABLE FOR THE LIBRARY? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 87: IF YOUR LIBRARY HAS MADE SUCH EFFORTS, ABOUT WHAT PERCENTAGE OF THE TIME HAS YOUR LIBRARY BEEN ABLE TO ALTER IN ANY WAY THE TERMS OF INTER-LIBRARY LOAN SO THAT THEY ARE IN YOUR VIEW MORE FAVORABLE FOR THE LIBRARY? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 88: IF YOUR LIBRARY HAS MADE SUCH EFFORTS, ABOUT WHAT PERCENTAGE OF THE TIME HAS YOUR LIBRARY BEEN ABLE TO ALTER IN ANY WAY THE TERMS OF INTER-LIBRARY LOAN SO THAT THEY ARE IN YOUR VIEW MORE FAVORABLE FOR THE LIBRARY? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 91: HAS YOUR ILL/DD/EDD UNIT PERFORMED WORKFLOW STUDIES TO REVIEW PRACTICES AND STAFFING?

TABLE 92: HAS YOUR ILL/DD/EDD UNIT PERFORMED WORKFLOW STUDIES TO REVIEW PRACTICES AND STAFFING? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 93: HAS YOUR ILL/DD/EDD UNIT PERFORMED WORKFLOW STUDIES TO REVIEW PRACTICES AND STAFFING? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 94: HAS YOUR ILL/DD/EDD UNIT PERFORMED WORKFLOW STUDIES TO REVIEW PRACTICES AND STAFFING? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 101: DOES YOUR INTERLIBRARY LOAN OR DOCUMENT DELIVERY DEPARTMENT REQUIRE AN MLS/MLIS LIBRARIAN TO SUPERVISE ITS OPERATIONS?

TABLE 102: DOES YOUR INTERLIBRARY LOAN OR DOCUMENT DELIVERY DEPARTMENT REQUIRE AN MLS/MLIS LIBRARIAN TO SUPERVISE ITS OPERATIONS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 103: DOES YOUR INTERLIBRARY LOAN OR DOCUMENT DELIVERY DEPARTMENT REQUIRE AN MLS/MLIS LIBRARIAN TO SUPERVISE ITS OPERATIONS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 104: DOES YOUR INTERLIBRARY LOAN OR DOCUMENT DELIVERY DEPARTMENT REQUIRE AN MLS/MLIS LIBRARIAN TO SUPERVISE ITS OPERATIONS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 105: WHAT IS THE TOTAL NUMBER OF FTE POSITIONS IN YOUR ILL/DD/EDD STAFF?

TABLE 106: WHAT IS THE TOTAL NUMBER OF FTE POSITIONS IN YOUR ILL/DD/EDD STAFF? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 107: WHAT IS THE TOTAL NUMBER OF FTE POSITIONS IN YOUR ILL/DD/EDD STAFF? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 108: WHAT IS THE TOTAL NUMBER OF FTE POSITIONS IN YOUR ILL/DD/EDD STAFF? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 109: HOW MANY OF EACH OF FULLTIME PROFESSIONALS (MLS) DO YOU HAVE ON YOUR ILL/DD/EDD STAFF?

TABLE 1010: HOW MANY OF EACH OF FULLTIME PROFESSIONALS (MLS) DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 1011: HOW MANY OF EACH OF FULLTIME PROFESSIONALS (MLS) DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 1012: HOW MANY OF EACH OF FULLTIME PROFESSIONALS (MLS) DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 1013: HOW MANY OF FULLTIME NON-PROFESSIONALS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF?

TABLE 1014: HOW MANY OF FULLTIME NON-PROFESSIONALS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 1015: HOW MANY OF FULLTIME NON-PROFESSIONALS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 1016: HOW MANY OF FULLTIME NON-PROFESSIONALS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 1017: HOW MANY OF PART-TIME PROFESSIONALS (MLS/MLIS) DO YOU HAVE ON YOUR ILL/DD/EDD STAFF?

TABLE 1018: HOW MANY OF PART-TIME PROFESSIONALS (MLS/MLIS) DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 1019: HOW MANY OF PART-TIME PROFESSIONALS (MLS/MLIS) DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 1020: HOW MANY OF PART-TIME PROFESSIONALS (MLS/MLIS) DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 1021: HOW MANY OF PART-TIME NON-PROFESSIONALS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF?

TABLE 1022: HOW MANY OF PART-TIME NON-PROFESSIONALS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 1023: HOW MANY OF PART-TIME NON-PROFESSIONALS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 1024: HOW MANY OF PART-TIME NON-PROFESSIONALS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 1025: HOW MANY OF STUDENT WORKERS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF?

TABLE 1026: HOW MANY OF STUDENT WORKERS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 1027: HOW MANY OF STUDENT WORKERS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 1028: HOW MANY OF STUDENT WORKERS DO YOU HAVE ON YOUR ILL/DD/EDD STAFF? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 111: WHAT IS YOUR APPROXIMATE CURRENT ANNUAL BUDGET FOR ILL DD/EDD OPERATIONS, EXCLUDING STAFF COSTS, BUT INCLUDING AUTOMATION COSTS, COPYRIGHT COSTS, MATERIAL COSTS, AND OTHER OPERATING COSTS?

TABLE 112: WHAT IS YOUR APPROXIMATE CURRENT ANNUAL BUDGET FOR ILL DD/EDD OPERATIONS, EXCLUDING STAFF COSTS, BUT INCLUDING AUTOMATION COSTS, COPYRIGHT COSTS, MATERIAL COSTS, AND OTHER OPERATING COSTS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 113: WHAT IS YOUR APPROXIMATE CURRENT ANNUAL BUDGET FOR ILL DD/EDD OPERATIONS, EXCLUDING STAFF COSTS, BUT INCLUDING AUTOMATION COSTS, COPYRIGHT COSTS, MATERIAL COSTS, AND OTHER OPERATING COSTS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 114: WHAT IS YOUR APPROXIMATE CURRENT ANNUAL BUDGET FOR ILL DD/EDD OPERATIONS, EXCLUDING STAFF COSTS, BUT INCLUDING AUTOMATION COSTS, COPYRIGHT COSTS, MATERIAL COSTS, AND OTHER OPERATING COSTS? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 115: WHAT HAS BEEN YOUR PERCENTAGE CHANGE IN YOUR BUDGET OVER THE PAST YEAR?

TABLE 116: WHAT HAS BEEN YOUR PERCENTAGE CHANGE IN YOUR BUDGET OVER THE PAST YEAR? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 117: WHAT HAS BEEN YOUR PERCENTAGE CHANGE IN YOUR BUDGET OVER THE PAST YEAR? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 118: WHAT HAS BEEN YOUR PERCENTAGE CHANGE IN YOUR BUDGET OVER THE PAST YEAR? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 119: WHAT DO YOU EXPECT WILL BE THE PERCENTAGE CHANGE IN YOUR BUDGET OVER THE NEXT YEAR?

TABLE 1110: WHAT DO YOU EXPECT WILL BE THE PERCENTAGE CHANGE IN YOUR BUDGET OVER THE NEXT YEAR? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 1111: WHAT DO YOU EXPECT WILL BE THE PERCENTAGE CHANGE IN YOUR BUDGET OVER THE NEXT YEAR? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 1112: WHAT DO YOU EXPECT WILL BE THE PERCENTAGE CHANGE IN YOUR BUDGET OVER THE NEXT YEAR? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 1113: WHAT WERE TOTAL ANNUAL FEE REVENUES IN THE PAST YEAR FOR ILL/EDD/DD IN THE PAST YEAR?

TABLE 1114: WHAT WERE TOTAL ANNUAL FEE REVENUES IN THE PAST YEAR FOR ILL/EDD/DD IN THE PAST YEAR? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 1115: WHAT WERE TOTAL ANNUAL FEE REVENUES IN THE PAST YEAR FOR ILL/EDD/DD IN THE PAST YEAR? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 1116: WHAT WERE TOTAL ANNUAL FEE REVENUES IN THE PAST YEAR FOR ILL/EDD/DD IN THE PAST YEAR? BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 1117: LIBRARY MANAGEMENT EXPECTS ILL/DD/EDD SERVICES TO: (PICK ON ANSWER)

TABLE 1118: LIBRARY MANAGEMENT EXPECTS ILL/DD/EDD SERVICES TO: (PICK ON ANSWER), BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 1119: LIBRARY MANAGEMENT EXPECTS ILL/DD/EDD SERVICES TO: (PICK ON ANSWER), BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 1120: LIBRARY MANAGEMENT EXPECTS ILL/DD/EDD SERVICES TO: (PICK ON ANSWER), BROKEN OUT BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

TABLE 121: IF YOUR COLLEGE HAS A DISTANCE LEARNING PROGRAM OF ANY KIND, APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTER-LIBRARY LOAN REQUEST VOLUME (FROM OTHER INSTITUTIONS TO YOUR LIBRARY) IS ACCOUNTED FOR BY REQUESTS FROM YOUR COLLEGES DISTANCE LEARNING STUDENTS OR INSTRUCTORS?

TABLE 122: IF YOUR COLLEGE HAS A DISTANCE LEARNING PROGRAM OF ANY KIND, APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTER-LIBRARY LOAN REQUEST VOLUME (FROM OTHER INSTITUTIONS TO YOUR LIBRARY) IS ACCOUNTED FOR BY REQUESTS FROM YOUR COLLEGES DISTANCE LEARNING STUDENTS OR INSTRUCTORS? BROKEN OUT BY PUBLIC OR PRIVATE STATUS OF THE COLLEGE

TABLE 123: IF YOUR COLLEGE HAS A DISTANCE LEARNING PROGRAM OF ANY KIND, APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTER-LIBRARY LOAN REQUEST VOLUME (FROM OTHER INSTITUTIONS TO YOUR LIBRARY) IS ACCOUNTED FOR BY REQUESTS FROM YOUR COLLEGES DISTANCE LEARNING STUDENTS OR INSTRUCTORS? BROKEN OUT BY GENERAL CARNEGIE CLASS OF THE INSTITUTIONS

TABLE 124: IF YOUR COLLEGE HAS A DISTANCE LEARNING PROGRAM OF ANY KIND, APPROXIMATELY WHAT PERCENTAGE OF YOUR LIBRARY'S INTER-LIBRARY LOAN REQUEST VOLUME (FROM OTHER INSTITUTIONS TO YOUR LIBRARY) IS ACCOUNTED FOR BY REQUESTS FROM YOUR COLLEGES DISTANCE LEARNING STUDENTS OR INSTRUCTORS? BROKEN BY THE FULL TIME EQUIVALENT STUDENT ENROLLMENT OF THE INSTITUTION

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