The book is organized into four parts. Part 1 deals with the concept of usability, covering user needs analysis and card sorting-a tool for shaping information architecture in websites and software applications. Part 2 focuses on idea generation processes, including brainstorming; sketching; persona development; and the use of prototypes to validate and extract assumptions and requirements that exist among the product team. Part 3 presents core design principles and guidelines for website creation, along with tips and examples on how to apply these principles and guidelines. Part 4 on evaluation and analysis discusses the roles, procedures, and documents needed for an evaluation session; guidelines for planning and conducting a usability test; the analysis and interpretation of data from evaluation sessions; and user interface inspection using heuristic evaluation and other inspection methods.
- A guided, hands-on tour through the process of creating the ultimate user experience - from testing, to prototyping, to design, to evaluation
- Provides tried and tested material from best sellers in Morgan Kaufmann's Series in Interactive Technologies, including leaders in the field such as Bill Buxton and Jakob Nielsen
- Features never before seen material from Chauncey Wilson's forthcoming, and highly anticipated Handbook for User Centered Design
Part I- Usability Chapter 1: Usability Engineering, by Jakob Nielsen Chapter 2: Usability for the Web, by Tom Brinck Chapter 3: Understanding Your Users, by Cathrine Courage Part II- Generating Ideas Chapter 4: Handbook of UCD Methods, by Chauncey Wilson Chapter 5: Sketching User Experiences, by Bill Buxton Chapter 6: The Persona Lifecycle, by John Pruitt Chapter 7: Effective Prototyping for Software Makers, by Jonathan Arnowitz
Part III- Designing Your Site Chapter 8: User Interface Design and Evaluation, by Debbie Stone
Part IV-Evaluation & Analysis Chapter 9: Evaluating Your Product, by Debbie Stone Chapter 10: Observing the User, by Mike Kuniavsky Chapter 11: User Interface Design and Evaluation, by Debbie Stone Chapter 12: User Interface Design and Evaluation, by Debbie Stone
Chauncey Wilson is a UX Architect with 40 years of experience in human factors, usability, and user experience design. He has published and presented widely at UXPA, STC, CHI, APA, and HFES conferences. The author has published several books and chapters on usability engineering, brainstorming, surveys, victimization, and inspection methods. He has worked in small and large firms, started teams, consulted for a large firm, and consulted as a lone consultant. He enjoys the role of mentor and always tries to highlight the pros and cons of methods, principles, and processes. He is a member of the Skeptic's society and enjoys the role of "Chief Skeptic. Chauncey does not believe in magic numbers, miracle methods, or methodolotry.