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2010-11 Mobility Benchmark

Nemertes Research, Oct 2010, Pages: 18


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Mobility is rapidly maturing, with growth in mobile budgets slowing. IT professionals are now turning their attention from merely deploying mobility to the knotty challenges of supporting a range of devices ( including iPhones , iPads, and Android devices ) , custom enterprise applications beyond email, calendaring and contact management, and increasingly, unifiedcommunications applications, such as presence, Web conferencing, and video.

A small but significant percentage of users are moving entirely to a “mobile-only” operational model, in which smartphones replace PCs entirely.

Top Trends:

- Enterprise mobility is maturing; The dramatic increase in mobile budgets is slowing. Organizations are achieving more “bang for the buck” from vendors and service providers. Most organizations also have a mobility strategy—a major change from a few years ago.

- Mobility success is mixed; The above notwithstanding, the success of mobility initiatives is mixed, largely because of application and device proliferation and an increase in user sophistication.

- The rise of the “untethered user.”; A small but growing set of users relies largely or entirely on mobile devices.

- Mobile device platforms proliferate; Research In Motion’s lock on the enterprise is eroding as organizations increasingly support other devices ( most commonly, Apple’s iPhone ) .

- Applications mobilize; Organizations increasingly require support for mobility as part of their application deployments and rarely report performance issues with mobile applications.


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