Unified Communication & Collaboration (UCC) -- Current State, Growth Prospects and Game Changers of the Global UCC Market 2012
- Language: English
- Published: August 2012
- Region: Global
Nimsoft, a business unit of CA Technologies (NASDAQ: CA), announced the launch of Nimsoft Unified Manager on April 5, 2011. Nimsoft is an independently operating subsidiary of CA serving the management technology needs of the mid-market and service provider environments. Nimsoft Unified Manager was designed to address the consolidated management needs of the mid-market. It provides a single, unified management solution and incorporates ITIL-based service management functionality with Nimsoftís core infrastructure management technology.
Useful for both mid-size enterprises and service providers alike, Nimsoft Unified Manager capitalizes on the efficiencies gained with a single user interface for training, operations and streamlining processes. EMA research supports the requirement of streamlined management interfaces for the mid-market. Universities, healthcare organizations, law firms and other verticals have all indicated a need for reduced training requirements and stronger integrations across solutions. The addition of service management capabilities is a bold step for Nimsoft.