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Frost & Sullivan Speaks Candidly with U.S. Pharmacists
Frost & Sullivan, May 2011, Pages: 67
This study encompasses feedback provided by a healthcare pharmacist research panel consisting of 10-15 pre-selected participants and were conducted via online moderated discussion boards over a three-day period. Series of questions were asked around current topics of interest to pharmacists. Questions and discussions were designed to gage both short-term and long-term trends and impacts. Questions posed to the pharmacist panel covered the following main topics: the role of the pharmacist, patient management services, pharmacy trends, information technology and applications, and future trends
Research Overview
This Frost & Sullivan research service titled Frost & Sullivan Speaks Candidly with U.S. Pharmacists encompasses feedback provided by a healthcare pharmacist research panel consisting of 10-15 pre-selected participants. Interviews were conducted through online moderated discussion boards over three days. Questions and discussions were designed to gauge both short-term and long-term trends and impacts. Frost & Sullivan wanted to find out the ways in which U.S. pharmacists were dealing with the leading market forces affecting their day-to-day work, capabilities, budgets, and strategic plans. The primary goal was to encourage participants to freely express their opinions and ideas about all aspects of a topic, facilitating a free exchange about opportunities and threats influencing their jobs and pharmacies as well as potential implications for the broader U.S. healthcare market. Questions posed to the pharmacist panel covered the following main topics: the role of the pharmacist, patient management services, pharmacy trends, information technology and applications, and future trends.
Market Overview
Pharmacists in the U.S. Pharmacy Retail Landscape Perceive a Change in their Primary Roles
Economic Downturn Compelled Pharmacists to Assume Additional Responsibilities
Pharmacists in the United States find their roles challenging and dynamic, as they have evolved from mere product orientation (dispensing medicines) to patient focus (managing healthcare costs and disease states as well as patient counseling). The economic downturn has had much to do with this change in job profile, since pharmacists had to tackle additional tasks during that period. The increase in responsibilities left them with inadequate time to discharge their primary duties and they had cut into their interaction time with patients. “The slowdown has affected the number of pharmacists in the short-term; however, their numbers are expected to grow by 17 percent between 2008 and 2018 from 269,900 to 45,900 pharmacists,” says the analyst of this research. “This is as a result of increased demands such as PharmD requirements for all pharmacists, patient care, and mail-order pharmacies.” Pharmacists also believe they are a trusted and authoritative influence on patients’ purchase patterns, especially for prescription and over-the-counter (OTC) drugs.
Additionally, pharmacists indicate that they are often considered medication experts and thereby, are viewed as important healthcare assets that are vital to improve medication safety. They even foresee a future where pharmacists will be able to prescribe. “Pharmacists believe that impending trends in retail pharmacy include increased medication therapy management (MTM), volume, number of vaccinations offered, and consolidation through mergers and acquisitions,” notes the analyst. “They do not view Internet pharmacies as a threat to retail, as they believe they can generate footfalls through customer service.”
Market Sectors
Expert Frost & Sullivan analysts thoroughly examine the following market sectors in this research:
By Topics and Themes:
- The role of the pharmacist
- Patient management services
- Pharmacy trends
- Information technology and applications
- Future trends
- Pharmaceuticals
- Retail pharmacy
- Compounding
- Medication therapy management
- Pharmacy benefits manager
- Technologies
The following technologies are covered in this research:
- Information technology applications
- Pharmacy automation
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