2010-2011 India SMB State of the Cloud – Market Overview
AMI Partners, April 2011
Multiple factors are giving Cloud adoption stronger momentum among SMBs. Key among these is the growing ubiquity of broadband, mobility and smart devices which have collectively raised the level of data & application access, collaboration and interest in cloud services.
This report provides an overview of the growing impact of Cloud Services on the SMB market from the following perspectives:
- Cloud mindset and economic influence
- Cloud-enabling platforms infrastructure and devices
- SaaS, Unified Communications (UC) and Remote Managed IT Services (RMITS)
- Current and planned adoption and deployment of cloud solutions
- Cloud usage behavior, decision making and purchase channels
Introduction & Background
India SMB Cloud Services Overview: Introduction & Background
SMB Executive Highlights – State of the Cloud
Executive Summary: Six Key SMB Cloud Drivers for 2011
Executive Summary: SMB Cloud Driver #1
Executive Summary: SMB Cloud Driver #2
Executive Summary: SMB Cloud Driver #3
Executive Summary: SMB Cloud Driver #4
Executive Summary: Cloud Driver #5 (SB)
Executive Summary: Cloud Driver #5 (MB)
Executive Summary: SMB Cloud Driver #6
Firmographics, Business Performance and Expectations
India SMB Overview of Market Sizing, PC and Internet Penetration by Employee Size and Vertical Industries
India SMB Expectations About Upcoming Business Conditions in the Next 3-6 Months
India SMB Firmographics / Business Background
India SMB Workforce Demographics
India SMB Revenues
India SMB ICT (Information and Communications Technology) Solutions – Current & usage Plans
India SMB IT/Telecom Service and Support Management
India SB Computer Usage By Type – Current and Planned
India MB Computer Usage By Type – Current and Planned
India SMB Windows 7 Operating System Usage
India SMB Server vs. Peer-to-Peer LAN
Cloud Enabling Platforms, Devices and Infrastructure – Usage and Plans 3
Mobility
India SMB Smartphone Overview
India SMB Wireless Internet/Modem Cards Overview
Broadband
India SMB Internet Access Overview
ICT Solutions
India SMB Networking, Communications, and Software Solutions Usage – Current and Planned
India SMB Average Spending on ICT Products and Solutions
India SMB Website Overview
India SMB E-Commerce Overview
India SMB Cloud Services – Adoption and Opportunity Assessment
SaaS/Applications Assessment
India SMB Productivity/Communications Suites Overview
India SMB Productivity/Communications Suite Brands
India SMB Email Domain
India SMB Email Domain by Employee Size
India SMB Email Domain by Vertical Industry
India SMB On-Premise Email Usage
India SMB Hosted Email Overview
India SMB Hosted Email – By Employee Size
India SMB Hosted Email – By Vertical Industry
India SMB Interest in Procuring Hosted Applications or SaaS
India SMB Interest in Procuring Hosted Applications or SaaS By Employee Size
India SMB Interest in Procuring Hosted Applications or SaaS By Vertical Industry
India SMB Hosted/Online Business Management Applications Penetration
India SMB Hosted/Online Business Management Applications Penetration by Employee Size
India SMB Hosted/Online Business Management Applications Penetration by Vertical Industry
India SMB Level of Interest in Acquiring Hosted/Online Business Management Applications
India SMB Level of Interest in Acquiring Hosted/Online Business Management Applications By Employee Size
India SMB Level of Interest in Acquiring Hosted/Online Business Management Applications By Vertical Industry
India SMB Hosted/Online Business Management Applications: Types of Usage & Spending
Infrastructure/Communications Assessment
India SMB Hosted ICT Solutions Penetration & Interest
India SMB Hosted ICT Solutions Penetration & Interest by Employee Size
India SMB Hosted ICT Solutions Penetration & Interest by Vertical Industry
India SMB Instant Messaging and/or PC-to-PC Chat Application Usage
India SMB Preferences for Hosted Servers and Hosted Storage: Public vs. Private India SMB Preferences for Hosted Servers and Hosted Storage: Public vs. Private by Employee Size
India SMB Preferences for Hosted Servers and Hosted Storage: Public vs. Private by Vertical Industry
India SMB Interest in Subscribing to Integrated Online Productivity Suite
India SMB Interest in Subscribing to Integrated Online Productivity Suite by Employee Size
India SMB Interest in Subscribing to Integrated Online Productivity Suite by Vertical Industry
Remote Managed IT Services (RMITS)
India SMB Usefulness of Remote Managed IT Services
India SMB Usefulness of Remote Managed IT Services by Employee Size
India SMB Usefulness of Remote Managed IT Services by Vertical Industry
Channels
India SMB Purchase Channel Preferences for SaaS/Integrated Online Services
India SMB Purchase Channel Preferences for Remote Managed IT Services 8
Appendix
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