2010-2011 Australia SMB State of the Cloud – Market Overview
AMI Partners, April 2011
Multiple factors are giving Cloud adoption stronger momentum among SMBs. Key among these is the growing ubiquity of broadband, mobility and smart devices which have collectively raised the level of data & application access, collaboration and interest in cloud services.
This report provides an overview of the growing impact of Cloud Services on the SMB market from the following perspectives:
- Cloud mindset and economic influence
- Cloud-enabling platforms infrastructure and devices
- SaaS, Unified Communications (UC) and Remote Managed IT Services (RMITS)
- Current and planned adoption and deployment of cloud solutions
- Cloud usage behavior, decision making and purchase channels
Introduction & Background
Australia SMB Cloud Services Overview: Introduction & Background
SMB Executive Highlights – State of the Cloud
Executive Summary: Six Key SMB Cloud Drivers for 2011
Executive Summary: SMB Cloud Driver #1
Executive Summary: SMB Cloud Driver #2
Executive Summary: SMB Cloud Driver #3
Executive Summary: SMB Cloud Driver #4
Executive Summary: Cloud Driver #5 (SB)
Executive Summary: Cloud Driver #5 (MB)
Executive Summary: SMB Cloud Driver #6
Firmographics, Business Performance and Expectations
Australia SMB Overview of Market Sizing, PC and Internet Penetration by Employee Size and Vertical Industries
Australia SMB Concern About Impact of Current Economic Climate on Business
Australia SMB Expectations About Upcoming Business Conditions in the Next 3-6 Months
Australia SMB Firmographics / Business Background
Australia SMB Workforce Demographics
Australia SMB Revenues
Australia SMB ICT (Information and Communications Technology) Solutions – Current & usage Plans
Australia SMB IT/Telecom Service and Support Management
Australia SB Computer Usage By Type – Current and Planned
Australia MB Computer Usage By Type – Current and Planned
Australia SMB Windows 7 Operating System Usage
Australia SMB Server vs. Peer-to-Peer LAN
Cloud Enabling Platforms, Devices and Infrastructure – Usage and Plans
Mobility
Australia SMB Smartphone Overview
Australia SMB Wireless Internet/Modem Cards Overview
Broadband
Australia SMB Internet Access Overview
ICT Solutions
Australia SMB Networking, Communications, and Software Solutions Usage – Current and Planned
Australia SMB Average Spending on ICT Products and Solutions
Australia SMB Website Overview
Australia SMB E-Commerce Overview
Australia SMB Cloud Services – Adoption and Opportunity Assessment
SaaS/Applications Assessment
Australia SMB Productivity/Communications Suites Overview
Australia SMB Productivity/Communications Suite Brands
Australia SMB Email Domain
Australia SMB Email Domain by Employee Size
Australia SMB Email Domain by Vertical Industry
Australia SMB On-Premise Email Usage
Australia SMB Hosted Email Overview
Australia SMB Hosted Email – By Employee Size
Australia SMB Hosted Email – By Vertical Industry
Australia SMB Interest in Procuring Hosted Applications or SaaS
Australia SMB Interest in Procuring Hosted Applications or SaaS By Employee Size
Australia SMB Interest in Procuring Hosted Applications or SaaS By Vertical Industry
Australia SMB Hosted/Online Business Management Applications Penetration
Australia SMB Hosted/Online Business Management Applications Penetration by Employee Size
Australia SMB Hosted/Online Business Management Applications Penetration by Vertical Industry
Australia SMB Level of Interest in Acquiring Hosted/Online Business Management Applications
Australia SMB Level of Interest in Acquiring Hosted/Online Business Management Applications By Employee Size
Australia SMB Level of Interest in Acquiring Hosted/Online Business Management Applications By Vertical Industry
Australia SMB Hosted/Online Business Management Applications: Types of Usage & Spending
Infrastructure/Communications Assessment
Australia SMB Hosted ICT Solutions Penetration & Interest
Australia SMB Hosted ICT Solutions Penetration & Interest by Employee Size
Australia SMB Hosted ICT Solutions Penetration & Interest by Vertical Industry
Australia SMB Instant Messaging and/or PC-to-PC Chat Application Usage
Australia SMB Preferences for Hosted Servers and Hosted Storage: Public vs. Private
Australia SMB Preferences for Hosted Servers and Hosted Storage: Public vs. Private by Employee Size
Australia SMB Preferences for Hosted Servers and Hosted Storage: Public vs. Private by Vertical Industry
Australia SMB Interest in Subscribing to Integrated Online Productivity Suite
Australia SMB Interest in Subscribing to Integrated Online Productivity Suite by Employee Size
Australia SMB Interest in Subscribing to Integrated Online Productivity Suite by Vertical Industry
Remote Managed IT Services (RMITS)
Australia SMB Usefulness of Remote Managed IT Services
Australia SMB Usefulness of Remote Managed IT Services by Employee Size
Australia SMB Usefulness of Remote Managed IT Services by Vertical Industry
Channels
Australia SMB Purchase Channel Preferences for SaaS/Integrated Online Services
Australia SMB Purchase Channel Preferences for Remote Managed IT Services
Appendix
Australia SMB – Definitions by Type of Business
Australia SMB Vertical Industry Definitions
Australia SMB – Acronyms
Australia SMB Survey Process
Australia SMB Weighting Factors by Employee Size and Sampling Pool by Type of Business
Contact Information
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