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2010-11 U.S. SMBs and Social Media Report: What You Need to Know to Drive Sales and Increase Customer Value by Using Social Media
AMI Partners, Dec 2010
This study explores in-depth how social media impacts the SMB information and communication technology (ICT) decision maker, and includes intelligence on SMB habits, preferences and attitudes around social media solutions and specific brands.
The overall market sizing data in this report has been determined through an extrapolation of survey findings, secondary research information and AMI-Partners’ proprietary small and medium business (SMB) Global Model.
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