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Executive Insights: An Interview with John Schloff of Pitney Bowes, Part I – The Innovator’s Dilemma

Saugatuck Technology, April 2011, Pages: 4


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As part of the authors ongoing Executive Insights research program, Saugatuck’s Bill McNee and Mike West recently caught up with John Schloff, VP Global Strategy at Pitney Bowes. Here Schloff offers a range of insightful views regarding how an industry leader like Pitney Bowes embraces disruptive technology to create and innovate and extend a major brand into the Cloud.

The central issue in Part I of this interview concerns the “innovator’s dilemma” challenge – when confronted by a transformative disruptive technology, how to identify opportunity to create value in the Cloud by moving current solutions there and by creating Cloud-native solutions that exploit its inherent value capabilities.



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