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Banking and Fraud 101 Course

Vigitrust, April 2011


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The banking ecosystem consists of several key elements providing a mechanism by which funds are transferred and allocated to productive opportunities. The aim of the Banking and Fraud 101 course is to ensure banking staff know who is who within this ecosystem, familiar with all major transaction types before learning how such transactions can be affected by fraud.

Key Learning Features:

- Interactive presentations designed to guide learners through intricate topics such as e-banking, deposits and lending services, investments, pensions etc. as well as how a fraud case is researched
- User-friendly format presenting the various elements that occur within the sphere of fiscal and non-fiscal fraud such as debit card fraud, account takeovers, manipulation of banking systems etc.
- Breakdown and analysis of online fraud including statistics, common spyware and phishing techniques and other such scams and attacks.
- Certificate upon course completion
- Learner understanding tested and reviewed throughout the course
- User friendly navigation
- Content presented in logical and continuous progression according to instructional design best practices

Learning Outcomes:

On successful completion of the Banking and Fraud 101 course, learners will:

- Learn how to compare the different components involved in reducing the risk of fraud and how to contrast each with its threat source
- Gain a solid insight into the processes of a fraud investigation and how to comply with certain procedures like signature comparison, evidence collection, fraud investigation interviews etc.
- Develop the ability to identify certain specific fraud enablers that could result in a serious bank breach or the compromising of customer data such as the availability of business records, insecure online services etc. the knowledge of which could prevent such occurrences from happening

Summary

As the financial services sector is only too aware, with an increase in services and flexibility of operations, so too there is an increase in illegal activity from physical as well as information technology sources.

‘Banking and Fraud 101’ was created to allow banking staff to understand the many forms that bank fraud can take, identify the certain common fraud enablers and minimize the risk or security vulnerabilities for financial services worldwide.


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