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Latin American IT Infrastructure Outsourcing Services Markets - Colombia, Mexico, Venezuela
Frost & Sullivan, June 2011, Pages: 54
Even though the worldwide economic crisis has negatively affected the Latin American IT infrastructure outsourcing markets, the region is likely to experience growth rates higher than more mature regions such as the United States or Western Europe. Hence, many global vendors are investing strongly in the region and competing with local and regional market participants. Considering the three countries covered in this report, the infrastructure outsourcing services markets reached a total of $683.8 million in 2010. Storage and disaster recovery services are the segments expected to present the highest growth rates in the short and medium term.
Market Overview
This research service compiles the analysis of three countries within the Latin American IT infrastructure outsourcing services markets: Colombia, Mexico, and Venezuela. These three countries have different political and economic scenarios, which drives differently the growth of IT infrastructure outsourcing services in the region.
Colombia, is still considered as the most important country in the Andean Region. Despite the crisis period, the country demonstrated a remarkable economic stability. It is expected for services such as dedicated hosting to continue being the starting point for an IT infrastructure outsourcing services hiring in the country.
After Brazil, Mexico has the second-largest IT infrastructure outsourcing services markets in Latin America – in terms of revenues. Mexico is considered a natural market for ITO services to the United States, mainly driven by cultural similarities and a strong dependance between both countries. In addition, the national potential market for ITO services is still considered as high, specially and mainly in the small and medium business (SMB) segment. According to important IT providers, the data theft has increased in the last year due to terrorism and corporate espionage, which is expected to leverage ITO contracts in the near future.
Althrough Venezuela was certainly affected by the crisis, and contrary to what might be thought, the country still enjoys important foreign investments from the manufacturing and oil & gas verticals. Important private IT participants in the region argue that the Venezuelan ITO market revenues and growths are not mainly affected by local legislations as long as the company meets all required policies. Thus, foreign companies starting operations in the country not only invest strong capital but also have a conscious need to support their corporate data over an outsourced model.
Usually, these international enterprises investing in the country select private IT companies for ITO services, but gradually, some of them have started trusting local participants to manage their information.
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