Croatia - Telecoms Infrastructure, Operators, Regulations

The telecoms market in Croatia has been shaped by the country having joined the European Union in 2013, a process which resulted in market liberalisation and the creation of a regulatory environment conducive to competition. Alternative operators have entered the market and there is effective competition in the in the fixed-line, broadband and mobile markets.

Alternative operators as well as the incumbent telco Hrvatski Telekom are investing in network infrastructure to support bandwidth-intensive services. In common with developments elsewhere in Europe, investment is being earmarked for fibre and mobile infrastructure while the fixed-voice market continues to dwindle.

The market has attracted international players including Telekom Austria and Tele2 Group. The Group in mid-2019 sold its local unit Tele2 Croatia to United group, a company with existing telecom and pay TV interests in the region, and as a result further investment and an expansion of Tele2 Croatia's offerings are expected into 2020.

This report provides a concise overview of Croatia's fixed-line market, covering regulatory developments, fixed-line infrastructure and the financial and operating performance of the main operators.

Key developments:

H1 begins process to sell its 17.4% stake in Optima Telekom;
Regulator sets out amended wholesale access tariffs;
HT extends management of Optima Telekom to mid-2021, invests HRK210 million in major IT projects;
Report update includes the regulators market data to June 2019, telcos operating and financial data to Q2 2019, Telecom maturity Index charts and analyses; recent market developments.

Companies mentioned in this report:
Hrvatski Telekom (HT), Optima Telekom, Metronet, A1 Croatia (VIPnet).

1 Key statistics

2 Regional European Market Comparison

2.1 Europe Telecom Maturity Index by tier
2.2 TMI versus GDP
2.3 Mobile and mobile broadband penetration
2.4 Fixed versus mobile broadband penetration

3 Country overview

4 Telecommunications market

4.1 Historical overview
4.2 Market analysis

5 Regulatory environment

5.1 Historical overview
5.2 Regulatory authority
5.3 Telecom sector liberalisation
5.4 Privatisation
5.5 Interconnect
5.6 Universal Service
5.7 Access
5.8 Number Portability (NP)
5.9 Carrier PreSelection (CPS)

6 Fixed network operators

6.1 Hrvatski Telekom (HT)
6.2 A1 Croatia
6.3 Optima Telekom
6.4 Metronet

7 Telecommunications infrastructure

7.1 Overview of the national telecom network
7.2 International infrastructure
7.3 Cloud computing
7.4 Wholesale
7.5 Smart Infrastructure

8 Appendix Historic data9 Related reports

List of Tables

Table 1 Top Level Country Statistics and Telco Authorities - Croatia 2019 (e)
Table 2 Development of telecom services revenue by sector 2012 2019
Table 3 Change in telecom services revenue by sector 2013 2019
Table 4 Change in mobile and fixed-line network voice traffic 2010 2019
Table 5 Accumulated fixed number portings 2005 2019
Table 6 Drop in the number of CPS access lines 2008 2019
Table 7 Fixed-line market share by operator 2008 2019
Table 8 Hrvatski Telekom financial data 2008 2019
Table 9 Change in Hrvatski Telekom's fixed voice and mobile revenue 2010 2019
Table 10 Decline in the number of Hrvatski Telekom retail fixed lines 2005 2019
Table 11 Decline in Hrvatski Telekom's voice ARPU 2009 2019
Table 12 Development of A1 Croatia's financial results 2009 2019
Table 13 Growth in A1 Croatia's revenue 2009 2019
Table 14 Change in the number of A1 Croatia's access lines in service 2012 2019
Table 15 Optima Telekom financial data 2010 2019
Table 16 Development of Optima Telekom operational data 2010 2019
Table 17 Change in the number of fixed lines in service and teledensity 2009 2024
Table 18 Increase in international internet bandwidth 2009 2018
Table 19 Historic - Fixed lines in service and teledensity 2000 2009
Table 20 Historic - International internet bandwidth 2001 2009

List of Charts

Chart 1 Europe Telecoms Maturity Index Market Leaders (top tier)
Chart 2 Europe Telecoms Maturity Index Market Challengers (middle tier)
Chart 3 Europe Telecoms Maturity Index Market Emergents (bottom tier)
Chart 4 Overall view - Telecoms Maturity Index vs GDP per Capita
Chart 5 Europe - mobile subscriber penetration vs mobile broadband penetration
Chart 6 Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
Chart 7 Northern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 8 Southern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 9 Eastern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 10 Scandinavia and Baltics fixed and mobile broadband penetration
Chart 11 Northern Europe fixed and mobile broadband penetration
Chart 12 Southern Europe fixed and mobile broadband penetration
Chart 13 Eastern Europe fixed and mobile broadband penetration
Chart 14 Development of telecom services revenue by sector 2012 2019
Chart 15 Change in telecom services revenue by sector 2013 2019
Chart 16 Change in mobile and fixed-line network voice traffic 2010 2019
Chart 17 Drop in the number of CPS access lines 2008 2019
Chart 18 Fixed-line market share by operator 2008 2019
Chart 19 Hrvatski Telekom financial data 2008 2019
Chart 20 Change in Hrvatski Telekom's fixed voice and mobile revenue 2010 2019
Chart 21 Decline in the number of Hrvatski Telekom retail fixed lines 2005 2019
Chart 22 Decline in Hrvatski Telekom's voice ARPU 2009 2019
Chart 23 Development of A1 Croatia's financial results 2009 2019
Chart 24 Growth in A1 Croatia's revenue 2009 2019
Chart 25 Change in the number of A1 Croatia's access lines in service 2012 2019
Chart 26 Optima Telekom financial data 2010 2019
Chart 27 Development of Optima Telekom operational data 2010 2019
Chart 28 Change in the number of fixed lines in service and teledensity 2009 2024
Chart 29 Increase in international internet bandwidth 2009 2018
Exhibit 1 Generalised Market Characteristics by Market Segment
Exhibit 2 Access and the local loop

Companies Mentioned

Hrvatski Telekom (HT)
Optima Telekom
Metronet
A1 Croatia (VIPnet).

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Croatia - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

Table of Contents

Companies Mentioned

Table of Contents

Companies Mentioned

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