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10 Ways to Improve Your Telecom Lifecycle Management
Aberdeen Group, April 2011, Pages: 29
Telecom Lifecycle Management (TLM) describes the key strategies and tools required by the enterprise to manage present and future telecom and network tools. Based on over 120 respondents surveyed in February and March of 2011, this study provides a timely analysis of the best practices currently in place in enterprise environments.
Aberdeen used the following four key performance criteria to distinguish Best-in-Class companies:
- 18% reduction in network costs attritutable to TLM approach
- 20% reduction in wireless costs attitrutable to TLM approach
- 86% of outage-based SLAs met
- 78% of impaired service SLAs met
Key report benefits:
- Reduce Voice Costs
- Improve Outage-Based SLAs
- Decrease Landline Voice Costs
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