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Contingent Labor Management: The Evolution of the Contemporary Contingent Workforce

Aberdeen Group, May 2011, Pages: 28


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The contemporary contingent workforce has undergone an evolution over the past five years, one that has forced companies across the globe to enact robust strategies and solutions for driving value and gaining visibility into aspects beyond “classic” temporary labor, such as Statement-of-Work (SOW) based projects, services (and services procurement), and independent contractors. This research study, which examined the intentions, strategies and challenges of over 200 companies, finds that the modern contingent labor umbrella encompasses over 22% of the average organization's total workforce, and with corporate attention around SOW based project and services, companies must enhance their processes to avoid compliance gaps, mitigate contractor risks, and link projects and services to true operational growth.

Aberdeen used the following key performance criteria to distinguish Best-in-Class performance: percentage of SOW-based projects (and temporary workers) that meet pre-defined objectives, compliance to federal policies concerning independent contractors, and average year-over-year cost savings on contingent labor spending. Best-in-Class enterprises in this study are notable for the advantages that they hold over their peers:

- 70% higher average cost savings on contingent labor spending
- 42% higher frequency of SOW-based projects meeting objectives
- 42% higher rate of compliance to federal / regulatory policies concerning contingent labor and independent contractors

Key Report Benefits:

- Meet Objectives with SOW-based Projects
- Increase Compliance to Federal Regulatory Policies
- Become Productive Faster

Benchmarks provide an in-depth and comprehensive look into process, procedure, methodologies, and technologies with best practice identification and actionable recommendations.



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