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Best Practice in SME Banking - 2nd Edition
VRL Financial News Publishing, Feb 2011
'Best Practice in SME Banking - 2nd edition' explains the range of products institutions can provide to small businesses, and highlights global examples of best practice.
It looks at the state of the market across the different regions of the world, and shows how different products, services and strategies work better in different sectors.
Information is also provided on how successful strategies in certain market segments can be transferred to increase business in others and looks at the trends that will shape the retail SME banking landscape.
One of the hardest hit sectors within the financial industry over the past couple of years has been financial services to SMEs.
As a result, the issue has become a major political issue globally, and many institutions are now working hard to show their commitment to this market.
Best Practice in SME Banking - 2nd edition explains the range of products institutions can provide to small businesses, and highlights global examples of best practice. It looks at the state of the market across the different regions of the world, and shows how different products, services and strategies work better in different sectors. It provides information on how successful strategies in certain market segments can be transferred to increase business in others and looks at the trends that will shape the retail SME banking landscape.
Case Studies include; Barclays, BNP Paribas, Citigroup, Guarantee Trust Bank, HSBC, Key Bank, Lloyds Group, Raiffeson, RBS, Standard Bank, Standard Chartered, Towergate, Visa and Wells Fargo.
Key points contained in the report
- The critical success factors in the creation of an SME Banking programme, in particular the importance of organisational design and cross-selling.
- Optimising the delivery channel mix for SMEs.
- Emerging best practice in credit scoring for SMEs.
The report is informed with primary data obtained from interviews with industry players and non-public domain material supplied from banks. It pulls together information from a diverse range of sources into a compact and comprehensive overview of the sector.
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