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U.S. Personal Health Records Market 2010 to 2015

Frost & Sullivan, July 2011, Pages: 87

Information presented includes an overview of personal health records (PHR), definition of the key market segments by product type, descriptions of product types by technical approaches, an outline of key data elements and sources, a summary of benefits and advantages to using a PHR, a list of major technology and market trends and dynamics, including selected drivers and restraints impacting the market, vendor and product landscape competitive profiles, and total revenue forecasts for 2010 and 2015.

This Frost & Sullivan research service titled U.S. Personal Health Records Market 2010 to 2015 summarizes the key considerations impacting the personal health records (PHR) market including product types by technical approaches, and an illustration of key data elements and categories. The study also provides an overview of potential benefits, major technology and market trends, and important market drivers and restraints. In this research, Frost & Sullivan's expert analysts thoroughly examine the following technologies: untethered, tethered, and platform.

Market Overview

Rising Incidence of Chronic Diseases in the United States and the Resultant Need to Cut Costs Create Demand for Personal Health Records

The ability of a PHR to be interoperable with health monitoring devices that relay personal health data in real time and the increase in data exchange between individuals and healthcare providers has made the U.S. web-based PHR market increasingly attractive. As higher numbers of patients report one or more chronic conditions, the need for healthcare services will grow. However, these medical cases are expensive to treat, require multi-specialist care coordination, and ongoing monitoring of changing health data. “Due to the fragmented nature of the U.S. healthcare system and the lag in electronic coordination of care, people with multiple chronic diseases frequently receive disjointed or duplicated care, which raises the cost of treatment,” says the analyst of this research service. “In an effort to contain costs, healthcare companies are gravitating toward information technology.”

Policymakers and the private sector expect that digitization and standard exchange of personal health information will lead to more coordinated care as well as greater individual participation in managing health - all factors that reduce the cost of chronic disease care. The number of patients is expected to increase sharply in the coming decade as more baby boomers enter their late 60s and early 70s.

Vendors to Spread Awareness about PHR to Allay Privacy and Security Concerns

Although the percent of people who report using a PHR has grown recently, the actual number of users is still marginal. Consumers are reluctant to adopt a PHR because of concerns about the privacy and security of information contained in and exchanged through a PHR and electronic health records (EHR). In addition, there is a belief that without strong faith in the solution’s ability to protect privacy, individuals will continue to engage in privacy-protective behavior such as withholding information from their doctors or providing them with incomplete or inaccurate information. Their reluctance to be forthcoming will hamper the adoption of PHRs and distort the data used for decision making.

PHR vendors and implementers have to increase the awareness of end users to dispel fears about privacy violations and help consumers understand the benefits of using a PHR. They will have to invest money, expertise, and time to launch consumer marketing and communication campaigns to complement the disparate business-to-business (B2B) communications, which are currently the norm. “The number of mobile health offerings, the scope of platforms that enable them, and the number of health industry participants that offer them encourage market growth,” observes the analyst. “Federal healthcare reforms that call for greater transparency of cost and care options has set the stage for an actual tipping point that is leading consumers toward rapid adoption and reliance on personal health information management resources.”

Technologies

The following technologies are covered in this research:

- Untethered
- Tethered
- Platform

Chapter One
- Executive Summary for the U.S. Personal Health Records Market 2010 to 20
- U.S. Personal Health Records Market Executive Summary
- Executive Summary of Key Findings for the U.S. Personal Health Records Market
- Introduction and Overview
- Research Methodology
- Primary and Secondary Research Methodology
- Forecasting Assumptions and Restraints
- Exclusions and Limitations

Chapter Two
- Glossary of Terms
- Abbreviations and Key Terms
- List of Abbreviations and Key Terms

Chapter Three
- Introduction to the Personal Health Records Market
- Overview of Personal Health Records
- Clarification of Basic Terminology and Product Descriptions
- Key Features and Functions
- Product Categorizations by Technical Approach
- Key Product Types Fall Into Three Main Categories
- Information Technology Features and Components
- Information Technology Features and Components
- Trends in Adoption
- Adoption Rates of PHRs Have Historically Been Low But Are Improving
- Consumer Attitudes Show a Conflict between Desires for PHRs and Actions Taken to Follow Through
- Providers Are Conflicted About PHRs
- Commercial Payers Are Extremely Bullish on PHRs
- Public Sector Adoption of PHRs Has Been Robust with Veterans Administration in Leading Role

Chapter Four
- U.S. Personal Health Records Market - Market Dynamics
- Key Industry Trends and Market Dynamics
- U.S. Personal Health Records Market - Industry Challenges
- Making the Case to Consumers
- Creating a Common Infrastructure
- Aggregating Disparate Data
- Incentivizing Consumer-Provider Collaboration
- Making Mobile PHRs the Face of PHRs
- U.S. Personal Health Records Market - Drivers
- Federal Mandates and Incentives Encourage PHR Modules as a Necessary Component of EHRs
- Explosive Growth of Healthcare Consumption Driven by Rise in Chronic Diseases
- Consumers' Demand for Access and Easy Management of Their Health Information
- Rise of Personal Mobile Technologies
- U.S. Personal Records Market - Restraints
- Limited Consumer Awareness and Comprehension of Benefit of PHRs
- Delayed Provider Rollout of EHRs
- Lack of Systems Interoperability and Portability
- Fragmented and Inaccurate Data
- Privacy and Confidentiality Concerns
- Information Security Concerns

Chapter Five
- U.S. Personal Health Records Market - Vendor and Product Landscape
- Competitive Market Structure
- Overview of the Vendor and Product Landscape
- Distribution and Pricing Approaches Including ROI Metrics
- Distribution Channels
- Pricing Approaches
- ROI Metrics
- Selected Vendor Profiles
-- Dossia
-- Epic
-- Google
-- Intuit Health
-- Kaiser Permanente
-- MedicAlert
-- MEDSEEK
-- Microsoft
-- MiVia
-- Metavante (formerly CapMed)
-- NoMoreClipBoard
-- OptumHealth and Ingenix
-- RelayHealth
-- WebMD

Chapter Six
- U.S. Personal Health Records Market - Revenue Forecasts
- Market Engineering Measurements and Total Revenue Forecasts
- Market Engineering Measurements
- Total Revenue Forecast
- Considerations Impacting Revenue Modeling
- Core Forecasting Methodology
- Tot al Revenue For ecast s
- Revenue Forecasts by Product Type
- Percent of Revenues by Product Type
- Percent of PHRs in Use by Product Type

Chapter Seven
- U.S. Personal Health Records Market - Conclusion and Strategic Recommendations
- Summary of Key Trends and Strategic Recommendations
- Conclusions and Recommendations

Chapter Eight
- References
- Secondary Research Resources
- Bibliography

Chapter Nine
- Decision Support Databases
- Databases
- Projected Growth Rates for Public and Private National Health Expenditures
- Projected Expenditures for Health Services and Supplies by Component
- National Health Expenditures by Component for 2007 and 2008 and Projected
- Expenditures and Distribution for 20
- Percent of Public vs. Private National Health Expenditures
- Revenue for Selected Healthcare Industries by Source of Revenue
- Annual Revenue for Healthcare Industries by Provider Type
- Number of Healthcare Establishments by Type for 2002 and 2007
- Projected Supply and Demand of Office-Based Physicians by Specialty for 2010 and 2020
- Number and Percent of Households With and Without Internet Access
- Internet Activities by Adults

List of Figures and Charts:

LOF:

Chapter 2
Personal Health Records Market: Selected Acronyms Related to Government Health Information Technology Initiatives (U.S.), 2010
Personal Health Records Market: Selected Definitions for Health Information Technology (U.S.), 2010

Chapter 3
Personal Health Records Market: Consumer Attitudes for PHR Sources Ranked in Order of Preference (U.S.), 2010-2015
Personal Health Records Market: Total Number of PHR Users Based on Conservative Growth Assumption (U.S.), 2010-2015

Chapter 4
Personal Health Records Market: Impact of Top Five Industry Challenges (U.S.), 2010-2015
Personal Health Records Market: Features of EHRs Required for Demonstrating Meaningful Use Related to Patient Engagement (U.S.), 2010-2015
Personal Health Records Market: Current State of the Market Around Key Branding Metrics (U.S.), 2010-2015
Personal Health Records Market: Top Four Market Drivers Ranked in Order of Impact (U.S.), 2010-2015
Personal Health Records Market: Top Six Market Restraints Ranked in Order of Impact (U.S.), 2010-2015

Chapter 5
Personal Health Records Market: Competitive Structure (U.S.), 2010
Personal Health Records Market: ROI Metrics by Customer (U.S.), 2010
Personal Health Records Market: Selected List of PHR Products by Format (U.S.), 2010

Chapter 6
Personal Health Records Market: Revenue Forecast (U.S), 2010 and 2015
Personal Health Records Market: Revenue Forecast for Untethered PHRs (U.S.), 2010 and 2015
Personal Health Records Market: Revenue Forecast for Tethered PHRs (U.S.), 2010 and 2015
Personal Health Records Market: Percent of Revenues by Product Type (U.S.), 2010 and 2015
Personal Health Records Market: Percent of PHRs in Use by Product Type (U.S.), 2010 and 2015

Chapter 7
Personal Health Records Market: Impact of Key Market Trends (U.S.), 2010-2015
Personal Health Records Market: Strategic Imperatives and Recommended Actions (U.S.), 2010-2015

Chapter 9
Decision Support Database: Projected Growth Rates for Public and Private National Health Expenditures (U.S.), 2009-2019
Decision Support Database: Projected Expenditures for Health Services and Supplies by Component (U.S.), 2009-2019
Decision Support Database: National Health Expenditures by Component for 2007 and 2008 and Projected Expenditures and Distribution (U.S.), 2009
Decision Support Database: Percent of Public vs. Private National Health Expenditures (U.S.), 2008
Decision Support Database: Revenue for Selected Health Care Industries by Source of Revenue (U.S.), 2008
Decision Support Database: Annual Revenue for Health Care Industries by Provider Type (U.S.), 2008
Decision Support Database: Number of Healthcare Establishments by Type (U.S.), 2002 and 2007
Decision Support Database: Projected Supply and Demand of Office-Based Physicians by Specialty (U.S.), 2010-2020
Decision Support Database: Number and Percent of Households With and Without Internet Access (U.S.), 2009
Decision Support Database: Internet Activities by Adults (U.S.), 2010

LOC:

Chapter 3
Personal Health Records Market: Key Product Types by Technical Approaches (U.S.), 2010-2015
Personal Health Records Market: Sources of Tethered PHRs (U.S.), 2010
Personal Health Records Market: Projected Rates for Payers Offering PHRs to Their Members (U.S.), 2008-2015
Personal Health Records Market: Key Data Elements and Categories (U.S.), 2010-2015
Personal Health Records Market: Consumer Attitudes Towards Personal Health Records (U.S.), 2010-2015
Personal Health Records Market: Provider Attitudes Towards Personal Health Records (U.S.), 2010-2015

Chapter 4
Personal Health Records Market: Consumer's Belief that Access to PHRs Gives More Control Over Personal Healthcare (U.S.), 2010-2015
Personal Health Records Market: Percent of Population Age 65 and Over (U.S.), 1960-2020

Chapter 6
Personal Health Records Market: Market Engineering Measurements (U.S.), 2010
Personal Health Records Market: Revenue Forecast (U.S.), 2010 and 2015
Personal Health Records Market: Revenue Forecast for Untethered PHRs (U.S.), 2010 and 2015
Personal Health Records Market: Revenue Forecast for Tethered PHRs (U.S.), 2010 and 2015
Personal Health Records Market: Percent of Revenues by Product Type (U.S.), 2010 and 2015
Personal Health Records Market: Percent of PHRs in Use by Product Type (U.S.), 2010 and 2015

- Dossia
- Epic
- Google
- Intuit Health
- Kaiser Permanente
- MedicAlert
- MEDSEEK
- Microsoft
- MiVia
- Metavante (formerly CapMed)
- NoMoreClipBoard
- OptumHealth and Ingenix
- RelayHealth
- WebMD

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