Car repairing
Marketest, May 2009, Pages: 43
Quantitative market research report carried out on car repairing services conducted by Marketest (marketing research company). It is to determine:
- How many cars people own.
- What kind of cars people own.
- People's feeling regarding repair shops.
Introduction
Do you own at least one car?
What is (are) the brand(s) of your car(s)?
How often does your car get fixed?
- When your car breaks down, how many repair shops do you ask for the price to fix it?
Why do not you ask the price to more repair shops?
What are the most important criterion when you choose your repair shop?
For your car oil change, where do you usually go?
Do you trust this provider?
Have you already asked advice from someone else before going to the repair shop?
According to you is your repairer?
Is your car still under guarantee?
What type of service do you prefer for the maintenance and the repairs of your car?
Have you already been surfing the web to find more information about your car?
Have you already participated to a car forum on the Internet?
For which breakdown(s) would you like to find information?
Have you already been looking for a repair shop address on the Internet?
Do you usually mind Internet user?s point of view regarding an online purchase?
According to you, how far is your usual repair shop from your house?
Gender
Age
SEC
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