World Enterprise Telephony Platform and Endpoint Markets

The World enterprise telephony platform and endpoint market study provides an in-depth analysis for the enterprise telephony market, which includes traditional telephony (TDM) and IP enterprise telephony (including the IP PBX market, IP desktop phone market and IP desktop communication clients) This study provides global market share by line shipments and revenues, IP desktop phone market share by units and revenues and IP desktop communication clients by units and revenue. Also global forecasts for shipments and revenues are provided. The study includes NA, EMEA, CALA, APAC.

Developed in response to the rapid evolution of the enterprise telephony space, the world enterprise telephony platform and endpoint markets study provides an in-depth analysis of trends, drivers, restraints, challenges and competitive dynamics in the enterprise telephony market, which includes:

- Traditional, Time-Division Multiplexing (TDM) telephony systems
- Internet Protocol (IP) communications systems
- IP desktop phones
- Desktop communication clients

This effort was led by the analyst team in North America; regional data and forecasts were sourced from our regional teams in EMEA, APAC, CALA, and North America. Contributions from all the regions were brought together to develop a comprehensive and uniform perspective on the world enterprise telephony markets.

The study provides global market share by line shipments and revenues, as well as global forecasts for line shipments and revenues.

Key Highlights:

- After declining sales in 2008 and 2009, mainly due to the negative effect of the economic crisis, 2010 witnessed the recovery of the communication systems and endpoints market, with total sales rebounding due to improvements in general macroeconomic conditions and an overall reactivation in enterprise IT spending.
- Although TDM line license shipments grew in 2010, upcoming decline is expected in the coming years as customers continue to acknowledge the value of IP communications and vendors gradually phase out legacy TDM/KTS PBX systems.
- Revenue growth is expected to mainly come from software-based solutions, cost-effective innovative technologies (for example, virtualization), UC and telephony bundles, advanced UC platforms (for example, Microsoft Lync), and middleware communications-related architectures.
- While overall revenues are expected to moderately grow within the coming three to four years, the continued focus on the implementation of cost-effective technologies is expected to slow down total enterprise telephony platform revenues growth rate at the end of the forecast period.
- Overall, Avaya is also the enterprise telephony platform revenue market leader, followed by Cisco, Siemens, NEC, and Alcatel-Lucent.
- Finally, in terms of the TDM/IP mix, Frost & Sullivan believes that both IP line shipments and revenues will continue to considerably outpace TDM line shipments and revenues – with the share of TDM revenue shrinking at the end of 2017. SHOW LESS READ MORE >

Introduction
- Research Background
- Market Definitions
- Research Scope and Methodology
- Executive Summary

Market Characteristics
- State of the Market
- Market Engineering Measurements
- Market Drivers
- Market Restraints
- Main Market Trends – Communication Systems
- Main Market Trends - Endpoints

Competitive Analysis
- Competitive Structure
- Market Share Analysis
- Key Vendor Announcements
- Vendor Support for Key Technology Trends

Regional Analysis
-Regional Split
-Regional Findings
-NA Findings and Market Share
-EMEA Findings and Market Share
-APAC Findings and Market Share
-CALA Findings and Market Share

Market Size and Forecasts
-Factors Affecting Demand and Revenue Forecasts Forecast Assumptions
-Line Shipment and Revenue Forecasts
-Total Line Shipment Forecasts
-Total Revenue Forecasts
-IP Telephony Line Shipment Forecasts
-IP Telephony Line Revenue Forecasts
-Traditional Telephony Line Shipment Forecasts
-Traditional Telephony Line Revenue Forecasts

IP Desktop Phone Shipment and Revenue Forecasts
-Desktop Client Shipment Forecasts
-About Frost & Sullivan

List of Figures

Enterprise Telephony Platform and Endpoint Markets: Market Drivers Ranked in the Order of Impact for Telephony Platform (World), 2010-2016
Enterprise Telephony Platform and Endpoint Markets: Market Drivers Ranked in the Order of Impact for IP Endpoints (World), 2010-2016
Enterprise Telephony Platform and Endpoint Markets: Market Restraints Ranked in the Order of Impact for Telephony Platform (World), 2010-2016
Enterprise Telephony Platform and Endpoint Markets: Market Restraints Ranked in the Order of Impact for IP Endpoints (World), 2010-2016
Enterprise Telephony Platform and Endpoint Markets: Competitive Structure for Telephony Platform (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Competitive Structure for IP Endpoints (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Competitive Announcements (World), 2010 47-
Enterprise Telephony Platform and Endpoint Markets: Total Line Shipment Forecasts for Telephony Platform (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Total Revenue Forecasts for Telephony Platform (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Line Shipment Forecasts for IP Telephony (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Revenue Forecasts for IP Telephony (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Line Shipment Forecasts for Traditional Telephony (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Revenue Forecasts for Traditional Telephony (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Unit Shipment and Revenue Forecasts for IP Desktop Phone (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Unit Shipment Forecasts for Desktop Client (World), 2009-2017

List of Charts

Enterprise Telephony Platform and Endpoint Markets: Total Line License Shipment By Type of Telephony Platform (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Market Engineering Measurements for Telephony Platforms (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Market Engineering Measurements for IP Desktop Phones (World), 2010 26
Enterprise Telephony Platform and Endpoint Markets: Market Engineering Measurements for Desktop Clients (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Line Shipments for Telephony Platform (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Platform
Revenues for Telephony Platform (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by IP Telephony Lines and Revenues for Telephony Platform (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Traditional (TDM)
Telephony Lines & Revenues for Telephony Platform (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Unit Shipments for IP Desktop Phone (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Unit Shipments for Independent Vendor SIP Desktop Phone (World), 2010 45
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Units and Revenues For Desktop Client (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Vendor Support for Key Technology Trends (World), 2010
Enterprise Telephony Platform and Endpoint Markets: Total Revenue Forecasts by Region for Telephony Platform (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Line Shipments for Telephony Platform (North America), 2010
Enterprise Telephony Platform and Endpoints Market: Company Market Share by Total Line Shipments for Telephony Platform (Europe, the Middle East and Africa ), 2010
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Line Shipments for Telephony Platform (Asia Pacific), 2010
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Line Shipments for Telephony Platform (Central America and Latin America ), 2010
Enterprise Telephony Platform and Endpoint Markets: Total Line Shipment Forecasts for Telephony Platform (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Total Revenue Forecasts for Telephony Platform (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Line Shipment Forecasts for IP Telephony (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Revenue Forecasts for IP Telephony (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Line Shipment Forecasts for Traditional Telephony (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Revenue Forecasts for Traditional Telephony (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Unit Shipment and Revenue Forecasts for IP Desktop Phone (World), 2009-2017
Enterprise Telephony Platform and Endpoint Markets: Unit Shipment Forecasts for Desktop Client (World), 2009-2017