2010-2011 Italy SMB State of the Cloud – Market Overview
AMI Partners, June 2011
Multiple factors are giving Cloud adoption stronger momentum among SMBs. Key among these is the growing ubiquity of broadband, mobility and smart devices which have collectively raised the level of data & application access, collaboration and interest in cloud services.
This report provides an overview of the growing impact of Cloud Services on the SMB market from the following perspectives:
- Cloud mindset and economic influence
- Cloud-enabling platforms infrastructure and devices
- SaaS, Unified Communications (UC) and Remote Managed IT Services (RMITS)
- Current and planned adoption and deployment of cloud solutions
- Cloud usage behavior, decision making and purchase channels
Introduction & Background
Italy SMB Cloud Services Overview: Introduction & Background
SMB Executive Highlights – State of the Cloud
Executive Summary: Six Key SMB Cloud Drivers for 2011
Executive Summary: SMB Cloud Driver #1
Executive Summary: SMB Cloud Driver #2
Executive Summary: SMB Cloud Driver #3
Executive Summary: SMB Cloud Driver #4
Executive Summary: Cloud Driver #5
Executive Summary: SMB Cloud Driver #6
Firmographics, Business Performance and Expectations
Italy SMB Concern About Impact of Current Economic Climate on Business
Italy SMB Expectations About Upcoming Business Conditions in the Next 3-6 Months
Italy SMB Firmographics / Business Background
Italy SMB Workforce Demographics
Italy SMB Revenues
Italy SMB ICT (Information and Communications Technology) Solutions – Current & usage Plans
Italy SMB IT/Telecom Service and Support Management
Italy SMB Computer Usage By Type – Current and Planned
Italy SMB Windows 7 Operating System Usage
Italy SMB Server vs. Peer-to-Peer LAN
Cloud Enabling Platforms, Devices and Infrastructure – Usage and Plans
Mobility
Italy SMB Smartphone Overview
Italy SMB Wireless Internet/Modem Cards Overview
Broadband
Italy SMB Internet Access Overview
ICT Solutions
Italy SMB Networking, Communications, and Software Solutions Usage – Current and Planned
Italy SMB Average Annual Spending on ICT Products and Solutions
Italy SMB Website Overview
Italy SMB E-Commerce Overview
Italy SMB Cloud Services – Adoption and Opportunity Assessment
SaaS/Applications Assessment
Italy SMB Productivity/Communications Suites Overview
Italy SMB Productivity/Communications Suite Brands
Italy SMB Email Domain
Italy SMB Email Domain by Employee Size
Italy SMB Email Domain by Vertical Industry
Italy SMB On-Premise Email Usage
Italy SMB Hosted Email Overview
Italy SMB Interest in Procuring Hosted Applications or SaaS
Italy SMB Interest in Procuring Hosted Applications or SaaS By Vertical Industry
Italy SMB Hosted/Online Business Management Applications Penetration 55
Italy SMB Hosted/Online Business Management Applications Penetration by Employee Size
Italy SMB Hosted/Online Business Management Applications Penetration by Vertical Industry
Italy SMB Level of Interest in Acquiring Hosted/Online Business Management Applications
Italy SMB Level of Interest in Acquiring Hosted/Online Business Management Applications By Employee Size
Italy SMB Level of Interest in Acquiring Hosted/Online Business Management Applications By Vertical Industry
Italy SMB Hosted/Online Business Management Applications: Types of Usage & Spending
Infrastructure/Communications Assessment
Italy SMB Hosted ICT Solutions Penetration & Interest
Italy SMB Hosted ICT Solutions Penetration & Interest by Employee Size
Italy SMB Hosted ICT Solutions Penetration & Interest by Vertical Industry
Italy SMB Instant Messaging and/or PC-to-PC Chat Application Usage
Italy SMB Preferences for Hosted Servers and Hosted Storage: Public vs. Private
Italy SMB Preferences for Hosted Servers and Hosted Storage: Public vs. Private by Vertical Industry
Italy SMB Interest in Subscribing to Integrated Online Productivity Suite by Employee Size
Italy SMB Interest in Subscribing to Integrated Online Productivity Suite by Vertical Industry
Remote Managed IT Services (RMITS)
Italy SMB Usefulness of Remote Managed IT Services
Italy SMB Usefulness of Remote Managed IT Services by Employee Size
Italy SMB Usefulness of Remote Managed IT Services by Vertical Industry
Channels
Italy SMB Purchase Channel Preferences for SaaS/Integrated Online Services
Italy SMB Purchase Channel Preferences for Remote Managed IT Services
Appendix
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