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Transformation Update: The Impact of Standards and Standardization
TM Forum, May 2011, Pages: 52
TM Forum Insights research reports provide up-to-date intelligence, analysis and advice on the important issues facing the communications and associated industries. Researched and written by leading analysts and industry experts, these reports take an in depth look at the key trends, predictions, opportunities and challenges in our midst.
Driven by increasing competition, maturity of traditional service markets, rapid technological change and shrinking profit margins, service providers are seeking to transform themselves into leaner, more agile, customer centric players.
This Insights research report explores the progress that some have made, attempts to quantify some of the benefits achieved, and discusses plans for the future. Also included inside this report:
- Key drivers and inhibitors for transformation in both traditional and emerging markets
- Strategies and strategic frameworks for approaching and managing transformations
- Actual results achieved in transformation programs by select service providers
- Future approaches and plans (based on our service provider interviews)
- Conclusions and recommendations for your organization
Keywords: business transformation, TM Forum, Rob Rich, Keith Willetts, business agility, cost reduction, service enablement, Frameworx, communications service provider
Please note: This report is free to TM Forum members.
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