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Unified Communications Market Trends, 2010-2013

Osterman Research, Inc, May 2011, Pages: 52


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This report focuses on demand for unified communications and related technologies in the North American market. The research conducted for this report, as well as the report itself, are focused on the needs of vendors, investors and others who are interested in participating in the unified communications market in some fashion, whether as providers of the underlying technology, security systems that are focused on protecting a unified communications infrastructure, archiving systems or other systems. The information presented in this report is designed to help these organizations to make informed decisions about the future opportunities available in this market.

The research was conducted, and this report was written, from an objective viewpoint, not with any predisposition for or against unified communications. Because multiple vendors were involved in funding this report, no particular vendor's viewpoint had an influence on shaping the research focus, although early subscribers to the report were given the opportunity to provide input to the questions fielded to the survey audience.



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