2011 U.S. Long Haul Wholesale Carrier Report Card
Atlantic-ACM, June 2011, Pages: 125
Atlantic-ACM's latest annual study of the domestic long haul wholesale industry, the 2011 U.S. Long Haul Wholesale Carrier Report Card offers insight into the wholesale carriers through ratings by their customers. Wholesale providers will understand their market position with respect to areas such as sales reps, billing, provisioning, network, customer service and pricing. Resellers will have access to carrier profiles detailing their product offerings as well as individual providers' strengths and weaknesses.
Valuable analyses of market drivers, statistics and other key data is included in the study.
Who Needs This Report:
- Wholesale Providers
- Long Distance Carriers
- ILECS (especially RBOCs)
- CLECS
- Integrated Communications Providers (ICPs)
- Financial Analysts
- Investment Bankers
- Internet Service Providers
- Consultants
- Investors
Why You Need This Data:
- Know where the U.S. long haul wholesale competition stands
- Size the U.S. long haul wholesale market
- Assess opportunities to enter the U.S. long haul wholesale arena
- Select a U.S. long haul wholesale provider based on operational and financial performance
Overview and Methodology
Executive Summary
1.? Trends and Influences Driving the Market
i.? Economic Recovery
ii.? National Broadband Plan
iii.? Impact of Mobile
iv.? Internet Usage
v.? Everything Ethernet
2.? Respondent Characteristics and Expectations
i.? Geographic Origin and Presence
ii.? Respondent Spending and Influence
iii.? Respondent Primary Revenue Driver
iv.? Product Penetration
v.? Transport Spend by Line Speed
vi.? Expected 12-month Change in Spending
vii.? Transport Spend by PoPs
3.? Drivers of Purchase/Customer Priorities
4.? Revenue Forecasts by Products
i.? Wholesale Circuit-Switched Voice
ii.? Wholesale Private Line Transport
iii.? Wholesale IP and Other
5.? Customer Ratings: Summary and Analysis
i.? Customer Experience Touch Points and Product Definitions
ii.? Response Distribution
iii.? 2010 and 2011 Overall Carrier Ratings
iv.? 2010 and 2011 Ratings by Customer Experience Touch Points
v.? 2010 and 2011 Ratings by Products
6.? Carrier Ratings: Customer Experience Touch Pts
i.? Brand
ii.? Sales Reps
iii.? Provisioning
iv.? Network Performance
v.? Billing
vi.? Customer Service
7.? Carrier Ratings: Long Haul Wholesale Products
i.? Voice Products
ii.? Data Products
8.? Carrier Case Studies
i.? AT&T
ii.? Global Crossing
iii.? Level 3
iv.? Qwest
v.? Sprint
vi.? Verizon
vii.? XO
9.? Conclusions
10.? Glossary
- AT&T
- Global Crossing
- Level 3
- Qwest
- Sprint
- Verizon
- XO
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