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Revenue Assurance and Cost Management 2011
Arena-International, May 2011
The proceedings from the Revenue Assurance, Fraud Reduction and Cost Management in Telecoms 2011 Conference
Honing operational procedures and technology to optimize revenue assurance and enhance the prevention and detection of telecoms fraud
Your role is evolving; your contribution to the bottom line has never been more important... emergence of new technologies and services within telecoms has brought with it a new set of challenges and risks for Revenue Assurance and Fraud departments. In its 11th year Revenue Assurance and Fraud Prevention for Telecoms 2011 brings you case-study based, practical tips and tools to perform your role with optimum efficiency and ensure there are no stones left unturned.
As the remit of these functions increases it is imperative you stay ahead of the game and minimise your exposure to unforeseen areas of revenue leakage or security risk. To achieve this you need to anticipate problem areas and be prepared with proven strategies to mitigate these risks. Revenue Assurance and Fraud Prevention for Telecoms will equip you with practical, take-home information to do just this.
Scope:
- Identifying new areas of responsibility for fraud and revenue assurance and the degree of involvement which can be expected
- Learning lessons from industry experience in change management to efficiently adapt to system or product updates without drilling holes in the revenue assurance process
- Appreciating evolution of the revenue assurance function - where the industry has been, where it is now and where it is heading
- Sharing best practices in fraud; to what extent is fraudulent activity increasing? How much of an impact is this activity having on revenue? What is the industry doing to prevent this?
- Investigating global regulatory infrastructure as a problematic and uncontrollable area of fraud detection and prevention
- Gaining regulatory and industry perspective on the Metering and Billing Directive - how it impacts the industry
- Utilising and investing in technology effectively to streamline processes and assessing the impact this has on personnel
Reasons to buy:
- Gain critical insights into new technologies and services such as real-time billing and cloud computing and their potential risk to your fraud and revenue assurance
- Identify ways to minimise your exposure to international fraud by facilitating information sharing processes with operators in different regions
- Define the true remit of revenue assurance and outline how areas such as customer care and cost assurance can be revenue assurance responsibilities
- Learn from the latest case studies how to effectively migrate to an integrated BSS for multiplay
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